MITIE is seeking a proactive Helpdesk professional to join our team in Newcastle upon Tyne. You will be the first point of contact for the Trust Helpdesk and MITIE employees, logging and allocating service requests and directing tasks to the appropriate staff.
Strong customer service skills, clear telephone etiquette, and the ability to prioritise workloads under pressure are essential. You will support reception duties and assist with administration while aligning with MITIE's objectives.
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Facilities Helpdesk & Reception Specialist in Newcastle upon Tyne employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
