Location: National Grid, Eakring Main Building, Kirklington Road, Eakring, Newark, Nottinghamshire, England NG22 0DA We are looking for an experienced Housekeeping & Cleaning Supervisor to support the day-to-day delivery of cleaning and housekeeping services at National Grid Eakring. This is a hands-on supervisory role, responsible for leading the cleaning team, maintaining excellent standards and ensuring planned, periodic and reactive cleaning activities are completed safely and effectively.
- Supervise and support the cleaning team, allocating daily tasks and monitoring performance.
- Ensure cleaning schedules and service standards are consistently achieved.
- Carry out regular quality inspections and address any areas falling below standard.
- Undertake cleaning and housekeeping duties when required to support service delivery.
- Support recruitment, induction, training and development of team members.
- Monitor attendance, conduct, performance and holiday cover.
- Deliver toolbox talks and reinforce Health & Safety, COSHH and PPE requirements.
- Monitor cleaning materials, consumables and equipment, ordering stock where required.
- Respond professionally to customer requests, complaints and reactive cleaning requirements.
- Build positive relationships with National Grid stakeholders and site users.
- Identify opportunities to improve cleaning methods, efficiency and the overall customer experience.
- Support the introduction of new equipment, products, technology and innovative ways of working. Have previous cleaning and supervisory experience.
- Be confident leading and motivating a team.
- Have excellent attention to detail and high cleaning standards.
- Be organised, reliable and able to work on their own initiative.
- Have good communication and customer service skills.
- Have a positive, proactive and professional approach.
- Be comfortable working in a hands-on role and supporting cleaning activities when required.
- Have a strong commitment to Health & Safety and continuous improvement.
If you are passionate about delivering high standards, developing people and creating a clean, welcoming and well-presented workplace, we would love to hear from you.
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Cleaning Supervisor in Newark on Trent employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
