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- Tasks: Lead daily operations of national accounts and ensure top-notch service quality.
- Company: A leading service management company in the UK with a focus on excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Join a passionate team and make a real difference in service delivery.
- Qualifications: Experience in operational management and strong communication skills required.
- Other info: Ideal for those looking to lead and inspire frontline teams across various locations.
The predicted salary is between 36000 - 60000 £ per year.
A leading service management company in the UK seeks a National Account Manager to oversee daily operations of national accounts, ensuring service quality and compliance with standards. This role demands strong leadership, client engagement skills, and the ability to manage frontline teams across various locations.
Ideal candidates will have extensive experience in operational management within service-led sectors. A degree in a relevant field and excellent communication skills are essential for success. Join a dynamic team to drive service excellence.
National Account Leader, Field Ops & People employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Leader, Field Ops & People
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their service standards and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully managed teams and improved service quality in previous roles. This is your chance to shine and demonstrate your fit for the National Account Leader position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace National Account Leader, Field Ops & People
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your operational management experience and any leadership roles you've held, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the National Account Leader role. Share specific examples of how you've engaged clients and led teams in the past.
Showcase Your Communication Skills: Since excellent communication is essential for this role, ensure your application is clear and concise. Avoid jargon and keep it professional yet approachable, just like we do at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Numbers
As a National Account Leader, you'll need to demonstrate your understanding of operational metrics. Brush up on key performance indicators relevant to service management and be ready to discuss how you've used data to drive improvements in past roles.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing frontline teams. Think about specific challenges you've faced and how you motivated your team to achieve service excellence. This will show your potential employer that you can lead effectively.
✨Client Engagement is Key
Be ready to talk about your approach to client engagement. Share stories where you've successfully built relationships with clients and ensured their needs were met. This will demonstrate your ability to maintain high service quality and compliance with standards.
✨Communicate Clearly
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your ability to engage with various stakeholders.
