At a Glance
- Tasks: Lead commercial performance in fast-paced retail and transport sectors, driving profitability and value.
- Company: Dynamic organisation focused on innovation and collaboration.
- Benefits: Autonomy to make an impact, career progression, and a vibrant work environment.
- Other info: No two days are the same—embrace challenge and opportunity!
- Why this job: Be at the forefront of commercial strategy in exciting, customer-driven industries.
- Qualifications: Proven leadership in FM sector with strong negotiation and analytical skills.
The predicted salary is between 70000 - 85000 £ per year.
Drive Commercial Performance Where It Matters Most
Are you a commercially sharp leader who thrives in fast-paced, customer-facing environments? We're looking for a Head of Commercial to lead our Retail, Transport and Mobile portfolio—driving profitability, protecting margins, and unlocking value across high-volume, high-visibility contracts. This is a role where pace, agility and commercial instinct are key. You'll play a critical part in ensuring our contracts perform in dynamic, ever-changing environments where customer expectations are high and operational excellence is essential.
What You'll Be Doing
- Identify and capitalise on revenue and margin opportunities across a fast-moving portfolio
- Provide hands-on commercial support to Account Directors and Managers
- Support winning and retaining key retail and transport contracts in competitive markets
Contract & Performance Management
- Oversee commercial processes including variations, pricing changes, and compliance tracking
- Ensure price uplifts and indexation are implemented accurately and on time
- Maintain strong governance of contract documentation and data accuracy
Operational & Financial Impact
- Support mobilisations and re-mobilisations in live, customer-facing environments
- Lead commercial input into account performance reviews, re-pricing, and turnaround strategies
- Work closely with operational teams to quickly resolve disputes and minimise disruption
Insight, Risk & Reporting
- Deliver clear, real-time insight into risks, opportunities, and performance trends
- Enable quick decision-making to protect margin and drive growth
Collaboration & Leadership
- Build strong relationships with clients in fast-paced retail and transport environments
- Coach and support teams with practical commercial guidance and training
- Contribute to wider business priorities and improvement initiatives
What We're Looking For
- Proven commercial leadership within the FM sector, ideally supporting retail or transport environments
- Strong track record of driving profitability in high-volume, operationally complex contracts
- Deep understanding of commercial models, pricing mechanisms, and contract frameworks
- Strong knowledge of SLAs, KPIs, and performance-driven commercial risk
- Experienced in negotiation and dispute management in live environments
Your Skills & Style
You are a proactive and commercially driven leader who thrives in fast-paced, customer-focused environments. You bring energy and resilience, with the ability to stay calm and solution-focused under pressure while managing competing priorities. A strong communicator, you build credibility quickly with stakeholders and clients, confidently influencing decisions and driving performance. You are highly organised and analytical, able to turn complex data into clear, actionable insight at pace. With a practical, hands-on approach and strong negotiation skills, you are comfortable operating at both strategic and operational levels to deliver results.
Why Join Us?
This is an exciting opportunity to lead commercial performance across some of the most dynamic and customer-driven sectors, where no two days are the same. You'll be at the forefront of delivering value in fast-paced retail and transport environments, working closely with senior stakeholders and clients to influence outcomes and drive growth. As part of a forward-thinking and collaborative organisation, you'll have the autonomy to make real impact—enhancing performance, shaping strategy, and progressing your career in a role where pace, challenge, and opportunity go hand in hand.
Head of Commercial - Retail, Transport and Mobile in Mount Pleasant employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial - Retail, Transport and Mobile in Mount Pleasant
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Commercial - Retail, Transport and Mobile at Mitie Group plc.!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Mitie Group plc. or be willing to refer you for that Head of Commercial - Retail, Transport and Mobile position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Mitie Group plc. who’s on the lookout for their next Head of Commercial - Retail, Transport and Mobile star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Commercial - Retail, Transport and Mobile role at Mitie Group plc.!
We think you need these skills to ace Head of Commercial - Retail, Transport and Mobile in Mount Pleasant
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Mitie Group plc.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Mitie Group plc.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Mitie Group plc.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
