At a Glance
- Tasks: Ensure a safe shopping environment while providing excellent customer service.
- Company: Join LIDL, a leading retail brand with a focus on security and customer care.
- Benefits: Competitive pay, full uniform, ongoing training, and career progression opportunities.
- Other info: Flexible hours, supportive management, and a dynamic work environment.
- Why this job: Be the frontline hero in retail security, making a real difference every day.
- Qualifications: Previous retail security experience and a valid SIA licence required.
The predicted salary is between 19800 - 24200 £ per year.
About the Role
We are currently recruiting for an experienced and professional Retail Security Officer to join our team at LIDL Midsomer Norton.
This role is ideal for a proactive and customer-focused security professional who is passionate about maintaining a safe and secure shopping environment.
You will play a vital role in protecting store assets, reducing stock loss, deterring criminal activity, and supporting colleagues and customers throughout the day.
Working as part of the wider store team, you will provide a highly visible security presence while delivering excellent customer service and ensuring company procedures are followed at all times.
Key Responsibilities
- Maintain a professional and visible security presence throughout the store.
- Deter theft, fraud, stock loss, and anti-social behaviour.
- Conduct regular patrols of the sales floor, warehouse, and external areas.
- Respond promptly and effectively to incidents and emergencies.
- Monitor and report suspicious activity.
- Complete detailed and accurate incident reports.
- Support store management with loss prevention initiatives.
- Liaise with local authorities and emergency services when required.
- Promote a safe and welcoming environment for customers and colleagues.
- Ensure all duties are carried out in accordance with company and client procedures.
Valid SIA Door Supervisor or Security Guarding Licence.
Requirements
- Previous retail security experience is essential.
- Strong understanding of retail loss prevention and crime reduction.
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Professional, confident, and approachable manner.
- Ability to remain calm and make sound decisions under pressure.
- Excellent observation skills and attention to detail.
- Reliable, punctual, and able to work independently.
- Flexible approach to working hours, including weekends.
- Technical Skills
The successful candidate must be comfortable using technology and digital reporting systems, including:
- Incident reporting and case management platforms.
- Mobile devices and tablets for reporting and communication.
- CCTV and security monitoring systems.
- Electronic evidence gathering and report submission tools.
- Microsoft Outlook and other workplace communication systems.
- Internal compliance and security management software.
What We're Looking For
We are seeking a highly motivated individual who understands that modern retail security is about more than simply preventing theft.
The ideal candidate will be approachable, customer-focused, and able to build positive relationships with both customers and store colleagues while maintaining a strong security presence.
You will have excellent communication skills, confidence using digital reporting systems, and a commitment to maintaining the highest standards of professionalism at all times.
Retail Security Officer
Address: 38-39 High Street, Midsomer Norton, BA3 2DLHours: 40 Hours Per Week (Including Weekend Working)Pay: Competitive Rate, 40 hours per week.
- Regular and consistent shift pattern, including weekend work.
- Full uniform provided.
- Ongoing training and professional development opportunities.
- Supportive management team.
- Opportunity to work with a leading retail client.
- Career progression opportunities within the security industry.
- #J-18808-Ljbffr
Retail Security Officer in Midsomer Norton employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Midsomer Norton
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Retail Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group plc.. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Mitie Group plc.
Don’t forget to apply for the Retail Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group plc..
We think you need these skills to ace Retail Security Officer in Midsomer Norton
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
