At a Glance
- Tasks: Protect M&S stores and deliver top-notch customer service while ensuring safety.
- Company: Join the friendly M&S and Mitie family in a supportive environment.
- Benefits: Earn £14.58 per hour plus perks like discounts, savings plans, and life assurance.
- Other info: Enjoy continuous training and career growth opportunities.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Security experience and a valid SIA Licence are essential.
The predicted salary is between 14 - 15 € per hour.
Location: Manchester & surrounding areas.
Hourly Rate: £14.58 per hour.
Working Hours: Various.
Why You’ll Love This Job
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.58 per hour with benefits such as 20% M&S discount (T&C apply), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Company‑funded SIA licence renewal and continuous training.
- Cutting‑Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
What We’re Looking For
- Experience: Security experience essential.
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm.
- Driving Licence: Must have a valid driving licence and transport.
- Work History: Must have a 5‑year trackable working history in the UK.
Your Role
- Stay compliant: Follow all policies and legal requirements.
- Use technology: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay alert: Report hazards and remain vigilant.
- Professional conduct: Handle challenging situations calmly and professionally.
- Emergency readiness: Contact emergency services when needed.
Support Retail Security Officer in Manchester employer: Mitie Group plc.
Join a dynamic team as a Support Retail Security Officer in Manchester, where you'll not only protect and serve but also enjoy a competitive hourly rate of £14.58 along with fantastic benefits like a 20% M&S discount and company-funded training opportunities. With a strong focus on professional growth and a supportive community culture, this role offers you the chance to thrive in a rewarding environment while utilising cutting-edge technology to enhance your effectiveness.
StudySmarter Expert Advice🤫
We think this is how you could land Support Retail Security Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Support Retail Security Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Since this role involves safeguarding M&S stores while delivering outstanding service, be ready to share examples of how you've handled challenging situations with a calm and professional approach.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with body-worn cameras and mobile devices, as these are key tools in the role. Being able to discuss how you would use technology for effective reporting will impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Support Retail Security Officer in Manchester
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your security experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing relevant details!
SIA Licence is Key:Don’t forget to mention your valid SIA Licence! It’s a must-have for this position, and we need to know you’re certified to keep our stores safe.
Customer Service Matters:Since this role involves delivering outstanding customer service, let us know about your communication skills and any previous customer-facing roles. We love a friendly face!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on this exciting journey!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Retail Security Officer. Familiarise yourself with the responsibilities, like safeguarding stores and using technology for reporting. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Highlight your security experience and any relevant certifications, especially your SIA Licence. Be ready to discuss specific situations where you've demonstrated excellent customer service and how you handled challenging scenarios.
✨Be Tech-Savvy
Since the job involves using cutting-edge tech like body-worn cameras, brush up on your tech skills. Mention any previous experience with similar devices or software during the interview to demonstrate your adaptability.
✨Stay Calm and Collected
The role requires professional conduct in challenging situations. Prepare examples of how you've remained calm under pressure. This will reassure the interviewer that you can handle emergencies effectively and maintain a positive environment.
