At a Glance
- Tasks: Be the go-to person for facilities queries and ensure a top-notch experience for everyone.
- Company: Join Mitie, where our people are our greatest strength and thrive together.
- Benefits: Enjoy ongoing training, career progression, and a diverse work environment.
- Other info: Flexible role with opportunities to develop in a dynamic, customer-focused setting.
- Why this job: Make a real impact by enhancing the workplace experience across multiple sites.
- Qualifications: Experience in Facilities Management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location and Shift: North-West (multi-site) | Full-time | Minimum one day per week based in Manchester.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Facilities Management Coordinator who will act as the customer-facing representative across multiple sites, bringing together facilities services to provide a seamless, high-quality experience for building users.
Responsibilities
- Act as the first point of contact for all FM-related queries, ensuring requests are logged, tracked, and resolved efficiently.
- Maintain a visible presence across sites, proactively supporting occupants and ensuring shared spaces are clean, tidy, and well-presented.
- Coordinate and manage work orders via CAFM systems, including raising jobs, tracking progress, and liaising with relevant teams.
- Build strong relationships with clients and stakeholders, providing regular updates on outstanding issues and service delivery.
- Support health, safety, and compliance activities, including playing an active role during fire emergency procedures and carrying out monthly PPMs.
Required Qualifications
- Proven experience in Facilities Management.
- IOSH or NEBOSH certified.
- Experience using CAFM systems for logging and managing work orders.
- Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
What we’re looking for
- Excellent interpersonal and communication skills, both written and verbal.
- Self-motivated with the ability to work independently and make decisions confidently.
- Strong attention to detail with a methodical and organised approach.
- Flexible and adaptable, with effective problem-solving skills and a positive approach to conflict resolution.
- Experience supporting workplace services such as printing and audio-visual solutions (desirable), along with a Health & Safety qualification such as IOSH (desirable).
What’s in it for you
- Opportunity to work across a diverse portfolio of sites in the North-West.
- Ongoing training and development to support your career progression.
- Exposure to a dynamic, customer-focused facilities environment.
There’s a place for you at Mitie, join us today!
Facilities Management Coordinator in Manchester employer: Mitie Group plc.
At Mitie, we pride ourselves on fostering a vibrant work culture where our employees can truly thrive. As a Facilities Management Coordinator, you will enjoy the opportunity to work across a diverse portfolio of sites in the North-West, with ongoing training and development to support your career progression. Join us and be part of a dynamic, customer-focused environment that values your contributions and prioritises your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Management Coordinator in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Facilities Management Coordinator, you'll need to be a pro at handling queries and building relationships. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. Be ready to share these during your interview to demonstrate your ability to handle the dynamic environment at Mitie.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Facilities Management Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Facilities Management Coordinator role. Highlight your experience in facilities management and any relevant certifications like IOSH or NEBOSH.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your interpersonal skills and how you can contribute to creating a high-quality experience for building users.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the flexible and adaptable nature of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed and allows us to keep track of all applicants efficiently.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you brush up on your Facilities Management knowledge. Familiarise yourself with common FM queries and how to resolve them, as well as the CAFM systems you'll be using. This will show that you're not just a good communicator but also someone who understands the technical side of the role.
✨Showcase Your Interpersonal Skills
Since this role involves building relationships with clients and stakeholders, be ready to demonstrate your excellent communication skills. Prepare examples of how you've successfully managed conflicts or provided exceptional customer service in the past. This will help you stand out as a candidate who can thrive in a people-focused environment.
✨Be Proactive and Organised
During the interview, highlight your ability to stay organised and manage multiple tasks efficiently. Share specific instances where you've coordinated work orders or maintained shared spaces effectively. This will reassure them that you can handle the demands of a multi-site role.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety in this role, make sure to mention your IOSH or NEBOSH certification if you have it. Discuss any relevant experiences where you've contributed to safety compliance or emergency procedures, as this will show that you're serious about creating a safe working environment.
