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- Tasks: Conduct mobile patrols and respond to incidents across Manchester City Council sites.
- Company: Join Mitie, a company dedicated to exceptional service and inclusivity.
- Benefits: Competitive pay, training opportunities, and uniform provided.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Valid SIA Licence and full UK driving licence required.
- Other info: Flexible shifts with additional hours available for events and holidays.
The predicted salary is between 27000 - 27000 £ per year.
Location: Based at Hammerstone Road Depot, Gorton, Manchester (M18 8EQ)
Hours: 36 hours per week
Pay Rate: £12.96 per hour
Contract: Full-Time
Shifts: 24/7 operation - days, nights and additional shifts as required
About the Role
Mitie is looking for reliable and motivated Custodian Response Officers to join our team in Manchester. This is a mobile role, working across multiple Manchester City Council sites, including parks and key holding locations. You will play a key role in ensuring the safety and security of sites, responding to incidents, alarms and patrol requirements. Based out of Hammerstone Road Depot, you will also support our Community Neighbourhood Services team when required.
Key Responsibilities
- Carry out mobile patrols and alarm responses across multiple sites
- Act as a key holder, ensuring secure access and control of properties
- Respond to incidents, including missed check calls and welfare checks
- Complete all reports accurately using systems such as Merlin
- Maintain responsibility for the company vehicle during your shift
- Conduct site visits and officer welfare checks
- Follow all assignment instructions and safety procedures
- Ensure compliance with industry standards (BS7984 & BS7499)
What We’re Looking For
- Valid SIA Licence (essential)
- Full UK driving licence (minimum 2 years’ experience)
- Good communication skills (written and verbal)
- Ability to work independently and use your initiative
- Flexible approach to shifts, including nights and additional hours
- Reliable, professional and well-presented
- Basic IT skills for reporting and systems use
- Previous mobile or security experience (desirable but not essential)
What You’ll Bring
- A proactive and "can do" attitude
- Strong awareness of health and safety
- Good attention to detail
- Team player mindset, while being confident working alone
Why Join Mitie?
At Mitie, we aim to deliver exceptional service every day. We offer a supportive and inclusive environment where you can develop your skills and grow your career. We value diversity and believe our people are at the heart of everything we do.
Additional Information
- Additional hours available for events, holidays and cover
- Training provided, including opportunities to support other teams
- Uniform and equipment provided
Custodian Response Officer in Manchester employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian Response Officer in Manchester
✨Tip Number 1
Get to know the company! Research Mitie and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to the Custodian Response Officer role. Practising your responses can help you feel more confident and articulate during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Mitie team.
We think you need these skills to ace Custodian Response Officer in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Custodian Response Officer role. Highlight your relevant experience, especially any mobile or security work, and show us how your skills match what we're looking for.
Show Off Your Communication Skills: Since good communication is key in this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Highlight Your Flexibility: We need someone who can adapt to various shifts, including nights and weekends. In your application, mention your availability and willingness to take on additional hours when needed. It’ll show us you’re ready to jump in!
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Mitie Group plc.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Custodian Response Officer. Familiarise yourself with mobile patrols, alarm responses, and the importance of health and safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires good communication skills, be prepared to demonstrate how you've effectively communicated in previous roles. Think of examples where you've had to report incidents or work as part of a team. Clear and concise communication is key, so practice articulating your thoughts.
✨Highlight Your Flexibility
Since the job involves working various shifts, including nights, it's important to convey your flexibility. Be ready to discuss your availability and any previous experience you have with shift work. Showing that you're adaptable will make you a more attractive candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. These might involve responding to incidents or handling difficult situations. Think through potential scenarios you might face as a Custodian Response Officer and how you would handle them. This will demonstrate your problem-solving skills and readiness for the role.