Job Overview
- A busy and fulfilling role involving typical FM contract management administration and helpdesk duties at Manchester Airport.
- Issuing Maximo work planned & reactive orders to engineers and subcontractors, updating Maximo with notes/closures, chasing updates.
Main Duties
- Helpdesk: Handling work orders for reactive and planned works, including assignment to engineers/subcontractors, completion of work orders, uploading documentation, chasing up open jobs. Chasing engineers/subcontractors/suppliers for maintenance reports for uploading to Maximo
- Actively review open work orders to ensure attendance/completion within SLA/KPI timeframes where possible and to keep open jobs to a minimum.
- Support with the the preparation and review of data for SLA/KPI monthly reports.
- Administration support issuing POs to contractors and chasing contractors for dates.
- Support with administering the Security ID and permit process when required.
- Collation of documentation to support the application for payment.
- Support with the Issue of quotations for remedial works and projects on site & obtaining quotes from suppliers
- Assist with pulling documentation and data together to support monthly invoicing
- Ordering parts required for remedial works once approved by the client
- Raising /Approval of SAP purchase orders/invoices
- General filing of documents & printing/collating
- Any other duties as required by the Contract Support Manager
What we are looking for
- Ideally already have experience in a similar facilities management role, helpdesk or contract admin.
- Well organised, methodical and practical approach
- Motivated and adaptable
- Team player willing to work with others and do whatever it takes to deliver performance.
- Excellent IT & communication skills essential
- Polite telephone manner.
- Good Microsoft Excel skills would be beneficial to the role
- Experience using Maximo would be an advantage
Contract Co-Ordinator in Manchester employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.