At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive environment.
- Why this job: Make a real difference in your community by preventing crime and enhancing safety.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 27500 - 30000 £ per year.
Pay rate: £13.23 Various Shifts (to be discussed at interview)
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties:
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Relief Retail Security Officer in Loughborough employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training and apprenticeship schemes, employees are encouraged to grow within the company. The supportive work culture, coupled with attractive benefits such as paid breaks, annual leave, and access to various employee perks, makes Mitie a rewarding place to work for those seeking meaningful employment in the retail security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Loughborough
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what it means to be a Relief Retail Security Officer and understand the key responsibilities. This will help you tailor your approach during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a safe shopping environment, think of scenarios where you might need to handle difficult situations with customers. Role-playing these situations can really boost your confidence when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Mitie on LinkedIn or other platforms. They can provide insider tips on the interview process and what the company values most in their security officers.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Relief Retail Security Officer in Loughborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike!
Be Clear About Your SIA Status:If you hold a current SIA licence or certificates, let us know right away! If not, don’t worry – just mention your willingness to undergo training. We’re all about helping you get the qualifications you need.
Detail Your Employment History:Remember, we need a full 5-year checkable employment/education history. Be thorough and honest in your application to avoid any hiccups down the line. It’s better to be upfront than to risk losing your offer!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Relief Retail Security Officer. Familiarise yourself with the key responsibilities like delivering customer service and conducting store patrols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you can create a safe shopping environment while maintaining a friendly approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, how would you handle a situation involving potential violence? Practising your responses to these types of questions can help you demonstrate your ability to think on your feet and manage difficult situations effectively.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even if the job involves wearing a uniform, showing up looking polished will convey your seriousness about the role and respect for the interview process.
