At a Glance
- Tasks: Coordinate daily office operations and deliver exceptional guest services.
- Company: Prestigious corporate workplace in Central London.
- Benefits: Competitive salary, professional training, and clear career progression.
- Other info: Hands-on role with opportunities for growth in workplace services.
- Why this job: Join a dynamic team and create a welcoming environment for clients and colleagues.
- Qualifications: Experience in customer service or office coordination with strong organisational skills.
The predicted salary is between 43000 - 43000 £ per year.
Location: Central London
Salary: £43,000 per annum
Hours: 40 hours, Monday–Friday between 7:30am – 6:00pm (shift pattern)
Reporting to: UK Head of Customer and Colleague Experience
The Role
We are looking for a Workplace Coordinator who can bring together workplace operations, reception, client hosting and five-star service to our Client's office runs smoothly every day. Based in a prestigious corporate workplace, you will help create a safe, efficient and professional environment for colleagues, clients and visitors, ensuring every interaction feels warm, polished and well organised. This is a hands-on coordination role, combining guest services and reception, office operations, workplace standards, meeting support and client hosting.
Key Responsibilities
- Coordinate the day-to-day running of the office, ensuring a safe, efficient and professional environment across floors 6 and 7
- Deliver a warm, polished reception and client hosting experience for visitors, clients and colleagues
- Manage visitor services, guest passes, mail, couriers and key workplace support tasks
- Support client meetings, VIP visits, events and internal communications, ensuring spaces are prepared to a high standard
- Maintain workplace presentation, office resources, equipment and supplies, escalating any health, safety or operational issues promptly
What We're Looking For
- Experience in customer service, hospitality, corporate reception, workplace services or office coordination
- Confident, warm and professional communication style with a natural hosting approach
- Strong organisational skills with the ability to manage multiple priorities across a busy workplace
- Pride in presentation, service standards and attention to detail
- A proactive “how can I help?” mindset, with confidence supporting colleagues, clients and visitors
What's in it for you
- Competitive salary designed to attract experienced workplace and hospitality talent
- Professional training and development opportunities
- Clear progression into senior workplace experience, guest services, facilities or operations roles
Workplace Coordinator in London employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Coordinator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitie Group plc.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitie Group plc.
Don't be shy about reaching out to Mitie Group plc. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Workplace Coordinator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitie Group plc. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitie Group plc.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
