At a Glance
- Tasks: Join a Tactical Response Team to combat retail crime and ensure safety.
- Company: Mitie, a leader in security solutions with a focus on innovation.
- Benefits: Earn £16.00 per hour, enjoy paid breaks, and access great employee perks.
- Other info: Flexible hours, career progression, and comprehensive training provided.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA licence required; previous security experience is a plus.
The predicted salary is between 16 - 16 £ per hour.
Location: South/South East London
Pay Rate: £16.00 per hour
Hours: 45 Hours per Week
Contract: Full Time – Initial 3-Month Trial (with potential for extension)
About the Role
Mitie are recruiting proactive, professional, and highly motivated Tactical Response Officers to support a specialist intelligence-led retail crime initiative within the Belvedere region. This role is focused on tackling prolific offenders, reducing violence and theft within stores, and supporting colleagues through a visible and professional security presence. Successful candidates will join a dedicated Tactical Response Team working closely with store management, crime analysts, operational leadership, and local policing partners. Officers will be deployed in both static and mobile response roles, operating across multiple locations based on intelligence-led tasking and emerging crime trends.
Main Duties
- Deliver industry-leading customer service at all times.
- Provide a highly visible security presence to deter theft, violence, and anti-social behaviour.
- Conduct regular patrols of stores and surrounding areas.
- Respond to incidents involving prolific offenders and organised retail crime.
- Support planned operations and reactive deployments as directed.
- Utilise CCTV systems to support the reduction of crime and stock loss.
- Wear and operate Body Worn CCTV to support evidence gathering and improve colleague and customer safety.
- Complete accurate incident reports and intelligence submissions using company systems, including Auror.
- Liaise effectively with store management teams to address crime and security concerns.
- Build positive working relationships with Police, crime partnerships, and external agencies to support crime reduction initiatives.
- Ensure all incidents are managed professionally, safely, and in accordance with company policies and procedures.
What We're Looking For
- Valid SIA Door Supervisor or Security Guarding Licence.
- Previous retail security, response security, or mobile patrol experience is desirable.
- Strong communication and conflict management skills.
- Ability to remain calm and professional under pressure.
- Excellent observational and report-writing skills.
- A proactive and intelligence-led approach to crime prevention.
- Full UK Driving Licence is preferred and essential for mobile response positions.
- Flexible approach to working hours and deployment locations.
Vetting Requirements
It is vital that applicants can provide a full 5-year checkable employment and/or education history. Failure to satisfy the required screening and vetting standards may result in an offer being withdrawn or employment being terminated.
Training & Development
- Tactical Response Team procedures
- Safety and conflict management
- Intelligence-led deployment processes
- Crime reporting systems and Auror
- Retail crime investigation and offender management
- Body Worn CCTV procedures
- Company policies and operational standards
Benefits of Working with Mitie
- £16.00 per hour enhanced pay rate
- Contracted hours
- Paid breaks
- Annual leave entitlement
- Pension and Life Insurance schemes
- Free uniform provided
- SIA Re-licensing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits platform, including:
- Retail discounts
- Financial services
- Reward and recognition schemes
- Online GP services
- Apprenticeship schemes
- Career progression and development opportunities
Why Join Us?
This is a unique opportunity to become part of a specialist Tactical Response Team at the forefront of tackling organised retail crime. You will play a key role in protecting colleagues, customers, and company assets while working alongside industry-leading security professionals, crime analysts, and retail partners. If you are driven, professional, and passionate about making a difference, we would like to hear from you.
Tactical Response Officer / Mobile Security Patrol Officer in London employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and well-being of its employees while fostering a collaborative work culture. As a Tactical Response Officer, you will benefit from competitive pay, comprehensive training, and opportunities for career progression within a dedicated team focused on reducing retail crime in South/South East London. With access to outstanding employee benefits and a commitment to professional development, Mitie offers a rewarding environment for those passionate about making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tactical Response Officer / Mobile Security Patrol Officer in London
✨Join Security Community Events
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✨Directly Apply to Mitie Group plc.
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We think you need these skills to ace Tactical Response Officer / Mobile Security Patrol Officer in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
