At a Glance
- Tasks: Be the friendly face of security, welcoming visitors and ensuring a safe environment.
- Company: Join Mitie, a leader in Total Security Management with a focus on teamwork.
- Benefits: Permanent role with competitive pay and opportunities for growth.
- Other info: Great chance to develop skills in a supportive and professional environment.
- Why this job: Make a difference by providing top-notch service and support in a dynamic setting.
- Qualifications: Customer-focused, strong communicator, and hold a current Door Supervisor SIA licence.
The predicted salary is between 24000 - 28000 £ per year.
Mitie has a great opportunity for a professional and reliable Security Receptionist to join the Total Security Management Team, based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager.
The successful candidate will be the first point of contact for visitors, staff, and contractors, ensuring a welcoming and professional reception experience at all times. Experience using Genetec is considered an advantage.
Main Duties- To work as part of a team to deliver a first-class service within the facility.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Provide labour support to ad-hoc out of hours events.
- Internal/external post and courier deliveries/collections.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
- Support with personal emergency evacuation plans (PEEPS) for less abled guests.
- An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
- Computer literate (Word, Excel, Outlook E-mail).
- Able to move heavy / bulky items.
- Clear understanding of Health & Safety practices.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong and confident communication skills.
- Hold a current Door Supervisor SIA licence.
Security Receptionist in London employer: Mitie Group plc.
Mitie is an exceptional employer that values professionalism and reliability, offering a dynamic work environment for Security Receptionists. With a strong focus on employee growth and development, we provide comprehensive training and support, ensuring our team members thrive in their roles. Our commitment to a welcoming and inclusive culture, combined with the opportunity to work with prestigious clients, makes Mitie a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Security Receptionist in London
✨Tip Number 1
First things first, make sure you know the ins and outs of the company you're applying to. Research their values, mission, and any recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview stage, don’t just sit back and wait for questions. Prepare some thoughtful ones of your own! Ask about the team dynamics or how they handle customer service challenges. It shows you're engaged and ready to contribute.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on showcasing your communication skills and how your experience aligns with the role of a Security Receptionist.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision!
We think you need these skills to ace Security Receptionist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills align with the role of a Security Receptionist, so don’t be shy about showcasing your customer service and IT knowledge!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your understanding of health and safety practices and any experience with audio-visual systems, as these are key for us.
Showcase Your Communication Skills:As a Security Receptionist, clear communication is crucial. In your application, demonstrate your strong communication skills by being concise and professional. We love candidates who can express themselves confidently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the job description, especially the key duties like customer service and emergency procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Tech Skills
Since experience with Genetec is a plus, it’s a good idea to research this system beforehand. If you have any experience with similar software or IT systems, be ready to discuss it. Highlighting your tech-savviness can set you apart from other candidates.
✨Practice Your Communication Skills
As the first point of contact, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Show Your Customer Focus
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you built positive relationships or handled difficult requests. This will demonstrate your customer-focused mindset, which is crucial for this role.
