At a Glance
- Tasks: Ensure safety and security at DWP sites while providing excellent customer service.
- Company: Join Mitie, a leading security provider making a difference in communities.
- Benefits: Flexible travel opportunities and a chance to work with a dedicated team.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a vital project that enhances community safety and security.
- Qualifications: Previous security experience and a valid DS Licence required.
The predicted salary is between 24000 - 28000 £ per year.
At Mitie, we are eagerly looking for passionate security enthusiasts to join our Security Guard teams nationwide for our new, exciting project with the Department for Work and Pensions (DWP). This is a fantastic opportunity to be part of a professional and dedicated team that makes a difference in communities across the United Kingdom.
Job Overview
- Flexibility to travel, as this role will cover various DWP sites within Kingston and surrounding areas.
- Ensure a safe and secure environment for the DWP staff, visitors, and property.
- Patrol the premises regularly to identify potential security threats.
- Monitor and control access to the building, ensuring proper identification and verification.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors in any security-related matter.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To call emergency services and Communication Centre to report all incidents.
What we are looking for:
- Previous Security Experience
- DS Licence required
ReliefOfficer in London employer: Mitie Group plc.
At Mitie, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and professional growth. Our team members enjoy comprehensive training, opportunities for advancement, and the chance to make a real impact in their communities while working in a dynamic environment across various DWP sites in Kingston and surrounding areas.
StudySmarter Expert Advice🤫
We think this is how you could land ReliefOfficer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Relief Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your security knowledge and customer service skills. Think about scenarios you might face on the job and how you'd handle them. This will show potential employers that you're ready to tackle any situation with confidence.
✨Tip Number 3
Stay flexible and open-minded about locations. Since this role covers various DWP sites, being willing to travel can really set you apart from other candidates. Plus, it shows your commitment to the job!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate security enthusiasts like you taking the initiative to join our team at Mitie.
We think you need these skills to ace ReliefOfficer in London
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let your enthusiasm for security shine through! We want to see that you’re genuinely excited about the role and how you can contribute to keeping the DWP sites safe.
Tailor Your Experience:Make sure to highlight any previous security experience you have. We’re looking for specific examples of how you’ve handled security threats or emergencies in the past, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see how you fit into our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Mitie.
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Relief Officer, like patrolling, monitoring access, and responding to emergencies. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Demonstrate Customer Service Skills
Since this role involves assisting staff and visitors, be prepared to discuss your customer service experience. Think of examples where you've handled difficult situations or provided excellent service. This will highlight your ability to maintain professionalism under pressure.
✨Familiarise Yourself with Health & Safety Protocols
Review the health and safety regulations relevant to security roles. Be ready to talk about how you would identify and report hazards. Showing that you prioritise safety will resonate well with Mitie's commitment to a secure environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would respond to various security threats or emergencies. This will demonstrate your critical thinking and ability to act swiftly in challenging situations, which is crucial for a Relief Officer.
