At a Glance
- Tasks: Protect customers and assets while ensuring safety at Lewisham Shopping Centre.
- Company: Join a leading security team in a vibrant shopping environment.
- Benefits: Earn £15.18 per hour with flexible shifts and ongoing training opportunities.
- Other info: Dynamic role with potential for career growth in the security industry.
- Why this job: Make a real difference in community safety while developing your skills.
- Qualifications: Previous security experience and relevant SIA licenses preferred.
The predicted salary is between 31 - 32 £ per hour.
LEWISHAM SHOPPING CENTRE - SE13 7HB £15.18 PER HOUR - RELIEF OFFICER Including - Days and Night Shifts
Job Overview
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key performance indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
- Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
- The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
- Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
- Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience
- SIA License
- CCTV License Advantageous
Relief Security Officer - Lewisham Shopping Centre in London employer: Mitie Group plc.
At Lewisham Shopping Centre, we pride ourselves on being an exceptional employer that values the safety and well-being of both our employees and customers. With competitive pay rates, comprehensive training opportunities, and a supportive work culture, we empower our Relief Security Officers to excel in their roles while fostering personal and professional growth. Join us in a dynamic environment where your contributions are recognised and rewarded, making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer - Lewisham Shopping Centre in London
✨Tip Number 1
Get to know the company! Research Lewisham Shopping Centre and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle various situations, from health and safety hazards to dealing with difficult customers. This will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Relief Security Officer - Lewisham Shopping Centre in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Relief Security Officer role. Highlight any previous security experience and relevant licences, like your SIA and CCTV licences. We want to see how your skills match what we're looking for!
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the job. Mention your commitment to safety and compliance, and how you can contribute to our team at Lewisham Shopping Centre.
Showcase Your Training:Don’t forget to mention any additional training you've completed that relates to security. Continuous self-development is key for us, so let us know how you keep your skills sharp and up-to-date!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you’re familiar with the published Assignment Instructions for the role. This shows that you’re proactive and understand the importance of compliance in security operations.
✨Highlight Relevant Experience
Be ready to discuss your previous security experience in detail. Share specific examples of how you’ve handled challenging situations or ensured safety, as this will demonstrate your capability to meet the job's demands.
✨Show Your Commitment to Training
Mention any additional training or certifications you’ve pursued, especially those related to security and health & safety. This reflects your dedication to continuous self-development, which is crucial for a Relief Security Officer.
✨Stay Calm Under Pressure
Prepare to answer situational questions that assess your ability to remain composed in difficult scenarios. Use examples from your past to illustrate how you’ve maintained professionalism and effectively managed threats.
