At a Glance
- Tasks: Deliver top-notch customer service while ensuring a safe shopping environment.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy contracted hours, paid breaks, and access to fantastic employee perks.
- Other info: Great opportunities for progression and development within a supportive team.
- Why this job: Make a real difference in your community by preventing crime and enhancing safety.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 12 - 15 £ per hour.
Pay rate: Various Shifts (to be discussed at interview)
Job Overview:
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting:
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties:
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Relief Corporate Security Officer in London employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training programmes and apprenticeship schemes, Mitie fosters a supportive work culture where every team member can thrive. Located in a dynamic retail environment, employees enjoy competitive benefits such as contracted hours, paid breaks, and access to exclusive discounts, making it a rewarding place to build a career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Corporate Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you’d handle difficult situations in-store, as this will show us your problem-solving skills and customer service focus.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and ready to represent Mitie. First impressions matter, especially in a role focused on safety and security.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Relief Corporate Security Officer in London
Some tips for your application 🫡
Show Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike.
Be Clear About Your Experience:Make sure to detail your employment and education history clearly. We need a full 5-year checkable history, so don’t leave anything out! This helps us understand your background and ensures a smooth vetting process.
Mention Your SIA Licence:If you hold a current SIA licence or certificates, definitely mention it! If not, don’t worry too much; we can provide training in some cases. Just be honest about your qualifications and willingness to learn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you started on your journey with Mitie. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Relief Corporate Security Officer. Familiarise yourself with the importance of customer service in creating a safe shopping environment and how your role can deter crime.
✨Highlight Relevant Experience
If you have previous experience in security or customer service, be ready to discuss it. Share specific examples of how you've handled difficult situations or contributed to a safer environment, as this will show your suitability for the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like dealing with a potential theft or conflict. Think through your responses ahead of time, focusing on your problem-solving skills and ability to remain calm under pressure.
✨Show Enthusiasm for Training and Development
Mitie offers training for SIA licences and other development opportunities. Express your eagerness to learn and grow within the company, as this demonstrates your commitment to the role and the organisation.
