At a Glance
- Tasks: Lead commercial performance in retail, transport, and mobile sectors to drive profitability.
- Company: Dynamic organisation focused on customer-driven environments with a collaborative culture.
- Benefits: Autonomy to make an impact, career progression, and the excitement of fast-paced challenges.
- Other info: Opportunity to influence outcomes and work closely with senior stakeholders.
- Why this job: Be at the forefront of delivering value and shaping strategy in vibrant sectors.
- Qualifications: Proven commercial leadership experience in FM, retail, or transport environments.
The predicted salary is between 60000 - 80000 € per year.
Drive Commercial Performance Where It Matters Most
Are you a commercially sharp leader who thrives in fast‐paced, customer‐facing environments? We're looking for a Head of Commercial to lead our Retail, Transport and Mobile portfolio—driving profitability, protecting margins, and unlocking value across high‐volume, high‐visibility contracts. This is a role where pace, agility and commercial instinct are key. You'll play a critical part in ensuring our contracts perform in dynamic, ever‐changing environments where customer expectations are high and operational excellence is essential.
Strategic Commercial Leadership- Identify and capitalise on revenue and margin opportunities across a fast‐moving portfolio
- Provide hands‐on commercial support to Account Directors and Managers
- Support winning and retaining key retail and transport contracts in competitive markets
- Oversee commercial processes including variations, pricing changes, and compliance tracking
- Ensure price uplifts and indexation are implemented accurately and on time
- Maintain strong governance of contract documentation and data accuracy
- Support mobilisations and re‐mobilisations in live, customer‐facing environments
- Lead commercial input into account performance reviews, re‐pricing, and turnaround strategies
- Work closely with operational teams to quickly resolve disputes and minimise disruption
- Deliver clear, real‐time insight into risks, opportunities, and performance trends
- Enable quick decision‐making to protect margin and drive growth
- Build strong relationships with clients in fast‐paced retail and transport environments
- Coach and support teams with practical commercial guidance and training
- Contribute to wider business priorities and improvement initiatives
- Proven commercial leadership within the FM sector, ideally supporting retail or transport environments
- Strong track record of driving profitability in high‐volume, operationally complex contracts
- Deep understanding of commercial models, pricing mechanisms, and contract frameworks
- Strong knowledge of SLAs, KPIs, and performance‐driven commercial risk
- Experienced in negotiation and dispute management in live environments
You are a proactive and commercially driven leader who thrives in fast‐paced, customer‐focused environments. You bring energy and resilience, with the ability to stay calm and solution‐focused under pressure while managing competing priorities. A strong communicator, you build credibility quickly with stakeholders and clients, confidently influencing decisions and driving performance. You are highly organised and analytical, able to turn complex data into clear, actionable insight at pace. With a practical, hands‐on approach and strong negotiation skills, you are comfortable operating at both strategic and operational levels to deliver results.
Why Join Us?This is an exciting opportunity to lead commercial performance across some of the most dynamic and customer‐driven sectors, where no two days are the same. You'll be at the forefront of delivering value in fast‐paced retail and transport environments, working closely with senior stakeholders and clients to influence outcomes and drive growth. As part of a forward‐thinking and collaborative organisation, you'll have the autonomy to make real impact—enhancing performance, shaping strategy, and progressing your career in a role where pace, challenge, and opportunity go hand in hand.
Ready to Take the Lead?If you're ready to bring your commercial expertise to a fast‐paced, customer‐centric environment, we would love to hear from you.
Head of Commercial - Retail, Transport and Mobile in London employer: Mitie Group plc.
Join a dynamic and forward-thinking organisation that values commercial excellence and fosters a collaborative work culture. As the Head of Commercial, you'll have the opportunity to lead in fast-paced retail and transport sectors, driving profitability while enjoying robust career growth opportunities and the autonomy to make impactful decisions. With a focus on employee development and a commitment to operational excellence, this role offers a rewarding environment where your skills can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial - Retail, Transport and Mobile in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail, transport, and mobile sectors. Attend industry events, join relevant online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your commercial acumen! When you get the chance to chat with potential employers, highlight your experience in driving profitability and managing complex contracts. Use real examples to demonstrate how you've tackled challenges and delivered results in fast-paced environments.
✨Tip Number 3
Prepare for interviews by researching the company’s current projects and challenges. Tailor your insights to show how your skills can help them navigate their specific needs in retail and transport. This will not only impress them but also show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s make it happen together!
We think you need these skills to ace Head of Commercial - Retail, Transport and Mobile in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Commercial. Highlight your experience in retail, transport, and mobile sectors, showcasing how you've driven profitability and managed complex contracts.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this fast-paced environment. Share specific examples of how you've led commercial performance and navigated challenges in previous roles.
Showcase Your Leadership Style:We want to see how you lead! In your application, give us insights into your leadership style and how you've coached teams to achieve commercial success. We love proactive leaders who can influence and inspire.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Numbers
Before the interview, brush up on key financial metrics and performance indicators relevant to the retail and transport sectors. Be prepared to discuss how you've driven profitability in past roles, as this will showcase your commercial acumen.
✨Showcase Your Leadership Style
Think about examples where you've led teams through challenging situations. Highlight your ability to coach and support others while driving results. This will demonstrate your fit for a leadership role and your proactive approach to team dynamics.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific challenges in fast-paced environments. Prepare scenarios where you've successfully navigated disputes or implemented pricing changes, as these will illustrate your problem-solving skills and agility.
✨Build Rapport with Interviewers
Remember, it's not just about your qualifications; it's also about how well you connect with the interviewers. Engage them in conversation, ask insightful questions about their challenges, and show genuine interest in their operations to build a strong rapport.
