Head of Business AssuranceBetter Places. Thriving Communities.
We're looking for an experienced Head of Business Assurance to lead a critical function within our Centre, ensuring operational excellence, compliance, performance, workforce planning and continuous improvement.
Reporting to the Centre Manager, you'll provide strategic oversight of business assurance activities, leading a multi-functional team responsible for business planning, performance reporting, audit and assurance, resource management, staff engagement, facilities management and stakeholder partnerships. You'll also form part of the senior on-call rota, providing support to Duty Directors during incidents and operational challenges.
This is a highly influential leadership role where you'll drive delivery against Home Office contractual requirements, produce and monitor business performance information, oversee audit and compliance activity, manage budgets, and ensure the Centre has the right resources, plans and governance in place to operate safely and effectively.
Working closely with internal and external stakeholders, you'll champion continuous improvement, lead workforce planning and staff engagement initiatives, manage assurance and complaints processes, and ensure the Centre remains fully compliant with all contractual, legislative and organisational requirements.
About You
You’ll be an experienced senior leader with a background in a custodial, detention, prison, immigration or similarly regulated environment.
You will have:
- Experience operating at a senior level within a custodial environment.
- Incident management experience at Silver Commander level.
- A proven track record of improving performance and managing KPIs.
- Strong leadership experience with the ability to develop and support multi-disciplinary teams.
- Commercial awareness, including budget management and driving efficiencies.
- Experience managing audits, compliance frameworks and assurance processes.
- The ability to build effective relationships with senior stakeholders and partners.
- The resilience to manage competing priorities and perform effectively under pressure.
Experience within the immigration sector, knowledge of HMIP expectations, and an understanding of QHSE and facilities management legislation would be advantageous.
If you're a strategic leader who thrives in complex operational environments and is passionate about delivering safe, secure and high-performing services, we'd love to hear from you.
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Head of Business Assurance - HIRC in London employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
