At a Glance
- Tasks: Ensure safety and security while providing excellent customer service.
- Company: Join a leading security firm with a focus on teamwork and professionalism.
- Benefits: Competitive pay, flexible hours, and opportunities for training and development.
- Other info: Great chance to grow your career in a supportive team.
- Why this job: Be the frontline hero ensuring safety in a dynamic environment.
- Qualifications: Previous security experience and SIA licence required.
The predicted salary is between 24000 - 30000 £ per year.
- Job Overview
- Respond to incidents and situations according to site SOPs and best practice.
- Oversee access and egress of personnel, respond and report breaches of security.
- Work as ‘one team' with all staff and service partner colleagues.
- Ensure all locations are open / closed as per requirements.
- To comply with the Assignment Instructions and Risk Assessments.
- Contribute to ways of improving service delivery to our clients and customers by not accepting the ‘norm'.
Main Duties
General Security
- Familiar and knowledgeable of the site Job Descriptions Front of House.
- To proactively observe the reception area for opportunities to assist with colleagues and guests.
- To be fully conversant with all standard operating and emergency procedures, ensuring an appropriate and professional response to any situation that arises.
- To proactively monitor building demise, recognising the behaviour of others, and to report any unusual activity immediately.
- To develop, and promote exemplary colleague relations in order to identify and escalat(e) any security issues or improvements.
- To accurately report and record incidents or risks in a succinct and professional manner.
- To tactically manage any incident and give confidence to others that the situation is being dealt with effectively and efficiently.
- Liaise with clients and customers in a polite and professional manner
- Providing a visible presence to deter unsavory behavior
- Reassure the client that their employees and facilities are safe
- Maintaining the highest standards of security whilst maintaining professionalism
- Pinpoint suspicious behaviour and take remedial non- confrontational action
- Taking responsibility for the security of the building entrances
Team
- Ensure accurate and timely completion of all necessary shift paperwork for submission as necessary.
- Set professional standards of conduct and report any inappropriate behaviour.
- Proactively monitor the Lloyd's building and surround, reporting any unusual activity.
- Ensure you complete all mandatory online training.
- To effectively manage tasks within the agreed deadlines, in accordance with the standard operating procedures.
Systems & Equipment
- Utilise available technology to ensure that the building remains secure.
- To report any faults of equipment encountered whilst on shift
- Telephones are to be answered in a professional, polite and timely manner
- What we are looking for
- Previous Security Experience#
- SIA License
- Working with CCure would be advantageous.
- #J-18808-Ljbffr
Front of House - Security Officer. in London employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House - Security Officer. in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Front of House - Security Officer.. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group plc.. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Front of House - Security Officer. candidates.
✨Directly Apply to Mitie Group plc.
Don’t forget to apply for the Front of House - Security Officer. role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group plc..
We think you need these skills to ace Front of House - Security Officer. in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
