At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a real difference by protecting customers and colleagues in a dynamic retail setting.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 12 - 15 £ per hour.
Job Overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties:
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Corporate Security Officer in London employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training and apprenticeship schemes, Mitie offers a supportive work culture where progression is encouraged. Employees benefit from a range of perks such as contracted hours, paid breaks, and access to financial services and retail discounts, making it a rewarding place to build a career in corporate security.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Corporate Security Officer.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and security scenarios. We want to show that we can handle tricky situations while keeping customers safe and happy!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and ready to represent Mitie. A smart appearance shows we take the role seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Corporate Security Officer in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike!
Be Clear About Your Experience:Don’t forget to detail your employment and education history clearly. We need a full 5-year checkable history, so make it easy for us to see your background. If there are gaps, explain them briefly!
Mention Your SIA Licence:If you hold a current SIA licence or certificates, shout about it! If not, don’t worry too much; just let us know if you're open to training for one. It shows your commitment to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Corporate Security Officer. Familiarise yourself with the key responsibilities like delivering customer service and conducting patrols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves creating a safe shopping environment, be ready to discuss your previous experiences in customer service. Think of specific examples where you handled difficult situations or contributed to a positive customer experience. This will demonstrate your ability to manage both security and customer relations effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle various situations, such as dealing with theft or conflict. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure. This will show that you're prepared for the challenges of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
