At a Glance
- Tasks: Manage commercial performance of a high-profile cleaning contract for TfL.
- Company: Join Transport for London, a key player in public transport services.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Opportunity to develop skills in a fast-paced operational environment.
- Why this job: Be part of a dynamic team that shapes service delivery across London.
- Qualifications: Experience in commercial or contract management, ideally in soft services.
The predicted salary is between 50000 - 60000 € per year.
We're looking for a commercially driven manager to support the delivery of a high‑profile TfL soft services contract. This is a key role where you'll ensure services are delivered efficiently, compliantly and to the highest standards in a fast‑paced operational environment.
As Commercial Manager, you'll take ownership of the commercial performance of the contract, helping to ensure cleaning services are delivered on time, within budget and in line with contractual expectations. You'll work closely with TfL stakeholders and internal teams to drive performance, manage risk and protect value.
Key Responsibilities- Manage the commercial performance of the TfL soft services contract
- Build strong, effective relationships with key stakeholders
- Ensure compliance with contract terms, regulations and safety standards
- Identify and mitigate commercial and operational risks
- Monitor delivery against budgets, timelines and quality expectations
- Support the development and performance of the wider team
- Experience in a commercial or contract management role within FM or a complex operational environment
- Strong understanding of contracts, compliance and risk management
- Proven ability to manage stakeholder relationships and deliver to client expectations
- Experience within cleaning or soft services is beneficial
- Project Management
- Quantity Surveying (QS)
- Financial or cost management
- Legal or contractual roles within construction or FM
- Strong commercial FM contract management experience
- Degree in a relevant field (FM, Construction, Commercial, or similar)
- Professional membership (RICS, CIOB, etc.) desirable
- Strong commercial awareness and attention to detail
- Confident communicator with strong stakeholder skills
- Ability to manage risk in a live operational setting
- Organised, proactive and focused on delivering results
You'll be part of a high‑visibility contract where your input directly impacts performance and service delivery across a major public transport network, with real opportunity to grow and develop.
Commercial Contract Manager in London employer: Mitie Group plc.
At Transport for London, we pride ourselves on being an excellent employer, offering a dynamic work environment in the heart of Greenwich. Our commitment to employee growth is reflected in our supportive culture, where you can develop your skills while contributing to essential services that impact millions. Join us and be part of a team that values compliance, efficiency, and high standards, all while enjoying the unique advantages of working within a major public transport network.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Contract Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at TfL. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching TfL and their soft services contracts. Understand their values and how they operate. This will help you tailor your answers and show that you’re genuinely interested in the role. Plus, it’ll give you the confidence to ask insightful questions!
✨Tip Number 3
Showcase your experience with real-life examples. When discussing your background, highlight specific situations where you managed contracts or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make it happen!
We think you need these skills to ace Commercial Contract Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Contract Manager role. Highlight your experience in contract management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that align with the responsibilities listed in the job description. We love a good story!
Showcase Your Stakeholder Skills:Since building strong relationships is key, make sure to highlight your stakeholder management experience. We want to know how you've successfully navigated complex environments and delivered results in the past.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Contracts Inside Out
Make sure you thoroughly understand the contracts relevant to the role. Be prepared to discuss specific terms, compliance issues, and how you've managed risks in previous positions. This will show your potential employer that you’re not just familiar with the theory but can apply it practically.
✨Build Rapport with Stakeholders
Since this role involves managing relationships with key stakeholders, practice how you would approach these conversations. Think of examples where you’ve successfully built relationships in the past and be ready to share them. This will demonstrate your interpersonal skills and ability to collaborate effectively.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in contract management and how you overcame them. Highlight your proactive approach to identifying and mitigating risks, as well as any innovative solutions you implemented. This will illustrate your capability to handle the fast-paced operational environment.
✨Demonstrate Your Commercial Awareness
Be ready to talk about how you keep up with industry trends and changes in regulations that could impact contract management. Showing that you have a strong commercial awareness will reassure the interviewers that you can protect value and drive performance effectively.
