At a Glance
- Tasks: Protect M&S stores and deliver outstanding customer service while using cutting-edge tech.
- Company: Join the friendly M&S and Mitie family in Liverpool.
- Benefits: Earn £14.58 per hour plus amazing perks like a 20% discount and life assurance.
- Other info: Enjoy professional growth with company-funded training and a supportive community.
- Why this job: Make a real impact by safeguarding people and assets in a dynamic retail environment.
- Qualifications: Security experience and valid SIA licence required, along with great communication skills.
The predicted salary is between 30000 - 30000 € per year.
Location: Liverpool and surrounding areas.
Hourly rate: £14.58.
Hours: Various.
Areas covered: Liverpool One, Liverpool, Prescot Cables, Cheshire Oaks, Widnes.
Candidate must have a driving licence, transport and 5 years trackable working history in the UK.
Why You'll Love This Job
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.58 per hour with amazing benefits such as 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Company‑funded SIA licence renewal and continuous training.
- Cutting‑Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
Qualifications & Requirements
- Security experience essential.
- Valid SIA licence.
- Excellent customer service and communication skills, energy, and enthusiasm.
- Driving licence and transport.
Role & Responsibilities
- Follow all policies and legal requirements.
- Engage with provided technology for effective reporting.
- Review and improve assignment instructions proactively.
- Remain alert, report hazards, and stay vigilant.
- Handle challenging situations with calmness and professionalism.
- Contact emergency services when needed.
If you are passionate about customer service and have experience in security, retail, hospitality or similar skills, then this could be the opportunity you’ve been looking for.
Support Retail Security Officer in Liverpool employer: Mitie Group plc.
Join the M&S and Mitie family as a Support Retail Security Officer in Liverpool, where you'll enjoy a vibrant work culture that prioritises community and customer service. With competitive pay at £14.58 per hour, fantastic benefits including a 20% discount, and opportunities for professional growth through company-funded training, this role offers a rewarding career path in a supportive environment. Embrace cutting-edge technology while safeguarding our stores and assets, all within a friendly team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Support Retail Security Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the security and retail sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for security roles and practice your responses. Highlight your customer service skills and how you handle challenging situations with calmness and professionalism. We want to see that energy and enthusiasm shine through!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with the latest security technology, like body-worn cameras and mobile devices. Mention your comfort with these tools during interviews to demonstrate you're ready to engage with the cutting-edge tech used in the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your commitment to joining the M&S and Mitie family. Don’t forget to tailor your application to highlight your relevant experience in security and customer service!
We think you need these skills to ace Support Retail Security Officer in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant security experience and customer service skills. We want to see how your background fits with the role of Support Retail Security Officer, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our values at StudySmarter. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Retail Security Officer. Familiarise yourself with the responsibilities, like safeguarding stores and using technology for reporting. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role involves delivering outstanding customer service, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you handled challenging situations with calmness and professionalism, as this will demonstrate your suitability for the job.
✨Be Prepared for Scenario Questions
Expect scenario-based questions during the interview. Prepare by thinking about how you would handle various situations, such as dealing with a difficult customer or reporting an incident. This will showcase your problem-solving skills and ability to stay alert in challenging environments.
✨Dress the Part
Even though the role is in security, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the interviewers and indicates that you take the opportunity seriously. Plus, it aligns with the professional image of the company.
