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- Tasks: Observe and prevent theft while working across various stores.
- Company: Join the UK's leading high-street retailer with a strong community focus.
- Benefits: Earn ÂŁ15.91 per hour, enjoy travel reimbursements, and M&S discounts.
- Other info: Dynamic role with opportunities for continuous training and career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: 5 years of work history, SIA licence, and strong observational skills required.
The predicted salary is between 33100 - 33100 ÂŁ per year.
Location: Liverpool, Bidston Moss, Aintree, Prescot, Cables, Cheshire Oaks, Widnes, Chester & surrounding areas. All travel paid for – public transport and/or car mileage.
As a Store Detective with the UK’s premier high‑street retailer, you will operate across their network of stores and use your observation skills to help prevent stock theft, identify, apprehend and prosecute offenders.
Responsibilities- Observe, deter and arrest those participating in criminal activity in line with the Theft Act.
- Follow the ASCONE process.
- Work with SOC CCTV operators to identify and stop offenders.
- Liaise with police forces and other crime‑prevention partners to stay updated on local crime trends.
- Build a local network to identify and disrupt crime.
- Report incidents accurately and promptly.
- Occasionally attend court to provide evidence.
- Minimum 5 years trackable working history in the UK.
- Valid SIA front‑line licence (store detective experience desirable).
- Strong observational skills with the ability to handle sensitive situations and make quick decisions.
- Exceptional communication skills, written and verbal, GCSE in English or equivalent.
- Calm under pressure, quick reactiveness in challenging situations.
- Customer‑facing experience with a strong customer‑service background.
- Highly adaptable – one day at any regional store will differ.
- Proactive, forward‑thinking, self‑motivated with a can‑do attitude.
- Positive, outgoing personality seeking a team environment.
- Confidence to challenge individuals when necessary.
- Desire to improve existing work practices.
- Pay: ÂŁ15.91 per hour.
- All travel paid for (public transport and/or car mileage).
- M&S discount of 20% after six months of employment.
- Company‑funded SIA licence renewal and continuous training.
- Flexible benefits scheme – cycle‑to‑work, life assurance, childcare vouchers, savings‑as‑you‑earn, Share Incentive Plan.
- Virtual GP and financial wellbeing assistance via salary finance scheme.
- Choice of dental insurance, dining cards, coffee clubs, technology products, high‑street discounts, etc., through our benefits platform.
Store Detective in Liverpool employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective in Liverpool
✨Tip Number 1
Network like a pro! Connect with people in the retail and security sectors, especially those who have experience as Store Detectives. They can offer insights and might even know about job openings before they're advertised.
✨Tip Number 2
Practice your observational skills! Spend some time in public places, observing how people behave. This will not only sharpen your skills but also give you real-life examples to discuss during interviews.
✨Tip Number 3
Be ready for situational questions in interviews. Think of scenarios where you've had to make quick decisions or handle sensitive situations. We want to see how you react under pressure!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the M&S team. Don’t miss out on this opportunity!
We think you need these skills to ace Store Detective in Liverpool
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong observational skills and any relevant experience in your application. We want to see how you can handle sensitive situations and make quick decisions, so don’t hold back!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to describe your experience and qualifications. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Take a moment to tailor your application specifically for the Store Detective role. Mention how your background aligns with the responsibilities listed in the job description. This shows us you’re genuinely interested in the position!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Store Detective. Familiarise yourself with the Theft Act and the ASCONE process. This will show that you're serious about the position and ready to tackle the responsibilities head-on.
✨Show Off Your Skills
Highlight your observational skills and any relevant experience you have in customer service or security. Be prepared to give examples of how you've handled sensitive situations in the past, as this will demonstrate your ability to stay calm under pressure.
✨Be a Team Player
Since the role involves liaising with police forces and other partners, emphasise your communication skills and ability to work in a team. Share instances where you've successfully collaborated with others to achieve a common goal.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they handle crime trends in the area. This shows your genuine interest in the role and helps you assess if it's the right fit for you.