At a Glance
- Tasks: Deliver top-notch customer service while ensuring a safe environment for everyone.
- Company: Join Mitie, a leader in security services with a focus on community safety.
- Benefits: Enjoy competitive pay, paid breaks, and access to amazing employee perks.
- Other info: Great opportunities for progression and development within a supportive team.
- Why this job: Make a real difference by creating a welcoming space and reducing anti-social behaviour.
- Qualifications: Must hold a current SIA licence and have a checkable employment history.
The predicted salary is between 31100 - 31200 € per year.
Pay rate: £14.98 ph
Various Shifts (to be discussed at interview)
Job Overview: Mitie is looking for Elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti-social behaviour upon colleagues and customers. You must hold a current SIA licence.
Vetting: It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.
Main duties:
- To deliver industry leading customer service
- To create a safe environment, free from crime and the fear of crime for customers and colleagues
- To manage anti-social behaviour and build relationships with those that cause this
- Engage with members of the public by providing a welcoming presence
- Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
- Support the Police and crime partnerships where required to aid with the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits to working with Mitie include:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Retail Elite Security Officer in Lincolnshire employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive pay rate and a range of benefits including annual leave, pension schemes, and comprehensive training programmes. With a strong focus on customer service and community safety, our work culture fosters collaboration and growth, providing ample opportunities for career progression and personal development in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Elite Security Officer in Lincolnshire
✨Tip Number 1
Make sure you know the ins and outs of the role. Research Mitie and understand their values, especially around customer service and safety. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! As a Retail Elite Security Officer, you'll need to engage with the public and handle queries. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former Mitie employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you an edge over other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mitie team.
We think you need these skills to ace Retail Elite Security Officer in Lincolnshire
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in delivering top-notch customer service. We want to see how you can create a welcoming environment and manage any tricky situations with ease.
Be Clear About Your SIA Licence:Don’t forget to mention your current SIA licence in your application. It’s a must-have for this role, so let us know you’ve got it sorted!
Detail Your Employment History:Since we need a full 5-year checkable employment history, be thorough and honest about your past jobs. This helps us understand your background and ensures a smooth vetting process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you’re familiar with the role of a Retail Elite Security Officer. Understand the key responsibilities, like delivering exceptional customer service and managing anti-social behaviour. Brush up on your knowledge about SIA licensing and how it applies to the job.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you’ve gone above and beyond to help someone, as this will demonstrate your suitability for the position.
✨Prepare for Behavioural Questions
Expect questions that assess how you handle challenging situations. Prepare answers using the STAR method (Situation, Task, Action, Result) to clearly articulate your experiences. This will help you convey your problem-solving skills effectively.
✨Dress the Part
Even if the interview is casual, dressing smartly can make a great first impression. Aim for a professional look that reflects the seriousness of the role. It shows you respect the opportunity and are serious about joining the team.
