At a Glance
- Tasks: Escort and transport immigration residents safely while maintaining high security standards.
- Company: Join a supportive team at a Short-Term Holding Facility making a real difference.
- Benefits: Competitive salary, structured shifts, career growth, discounts, and health benefits.
- Other info: Flexible shifts, paid training, and opportunities for leadership roles.
- Why this job: Gain valuable experience with full training and support while helping others.
- Qualifications: UK citizenship, valid driving licence, and strong communication skills required.
The predicted salary is between 28822 - 28822 € per year.
Join Us and Make a Difference
Short-Term Holding Facility DCO: Salary £28,822 based on 42 hours per week
Who We’re Looking For
- Respectful, caring, and resilient individuals
- Strong communication and interpersonal skills
- A calm and non‑judgemental approach
- Great problem‑solving abilities
- The ability to stay composed under pressure
What You’ll Be Doing
As an In‑Country Escorting DCO at the Vehicle Base, you’ll be responsible for:
- Escorting and transporting immigration residents within the UK
- Driving a small minibus‑sized vehicle and ensuring the safe transportation of those in your care
- Maintaining high security and safety standards while treating residents with dignity and respect
As an In-Country Escorting DCO at the Short-Term Holding Facility you’ll be responsible for:
- Providing care to immigration residents in a fixed location
- Maintaining high security and safety standards while treating residents with dignity and respect
This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365‑day operation.
No Experience? No Problem!
No prior experience or qualifications are needed—full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus. Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you’ll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Why Join Us?
- Work‑life balance – structured shifts for stability, up to 1 year in advance so you can plan your goals and travel.
- Career growth – start with a Level 3 Apprenticeship, with opportunities for leadership roles.
- Continued personal development with full support to enhance your career.
- Free parking and uniform.
- Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and Health & Wellbeing Benefits.
- As a DCO, you can apply for a Blue Light discount card.
Essential Requirements
- Be a UK Citizen, with indefinite leave to remain (not through marriage), or an EEA Citizen
- Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted)
- Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter‑Terrorist Check (CTC) vetting
- Hold a full UK manual driving licence (at least 12 months of experience)
- Have fewer than 7 points on your licence and no driving bans in the last 12 months
- Be over 21 years of age
Due to the safety‑critical nature of this role, we require that employees are not under the influence of any substance—including prescribed medication—that may impair their ability to perform their duties safely. This includes any THC‑based prescriptions due to the lack of reliable evidence on safe levels of THC in the system. If you are currently prescribed medication that may affect your ability to carry out safety‑critical tasks, we encourage you to discuss this with us as part of the recruitment process. We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010. To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme. By applying, you acknowledge that participation in this testing is a condition of employment.
Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.
Application Process
- Interview
- Capability assessments
- Full vetting screening
Ready to take the next step? Apply now and start your journey with us!
Detention Custody Officer STHF - Swinderby in Lincoln employer: Mitie Group plc.
Join our dedicated team at the Short-Term Holding Facility in Swinderby, where we prioritise a supportive work culture and employee well-being. With structured shifts that promote work-life balance, comprehensive training leading to a Level 3 Apprenticeship, and numerous benefits including discounts and free parking, we are committed to your personal and professional growth. Here, you will find a respectful environment that values resilience and compassion, making it an excellent place for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Detention Custody Officer STHF - Swinderby in Lincoln
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Detention Custody Officer. This way, when you get to the interview stage, you can show us that you understand what it takes to provide care and maintain safety standards.
✨Tip Number 2
Practice your communication skills! Since strong interpersonal skills are key for this role, try role-playing common scenarios you might face. This will help you stay calm and composed under pressure, which is exactly what we’re looking for.
✨Tip Number 3
Show us your problem-solving abilities! Think of examples from your past experiences where you’ve handled challenging situations. We want to see how you approach problems and maintain respect and dignity in tough circumstances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our training programme right there!
We think you need these skills to ace Detention Custody Officer STHF - Swinderby in Lincoln
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Authenticity goes a long way!
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match what we’re looking for. Focus on your communication skills, problem-solving abilities, and any relevant experiences that show you can handle challenging situations.
Follow Instructions:Pay close attention to the application guidelines. If we ask for specific information or documents, make sure you include them. This shows us that you can follow directions and are serious about the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward—just a few clicks and you’re on your way!
How to prepare for a job interview at Mitie Group plc.
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects of the job, such as escorting and transporting immigration residents, maintaining safety standards, and treating individuals with dignity. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a DCO, strong communication is crucial. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you've successfully handled challenging situations or worked with people in distress. This will highlight your interpersonal skills and calm approach under pressure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle stressful situations. Think of specific examples from your past where you’ve had to stay composed and resolve issues. Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.
✨Emphasise Your Flexibility and Resilience
The role requires flexibility with shifts and the ability to adapt to changing circumstances. Be ready to discuss your availability and willingness to work various shifts. Share any experiences that showcase your resilience and ability to remain calm in unpredictable situations, as this will resonate well with the interviewers.
