At a Glance
- Tasks: Join a team to deliver top-notch service and support customer needs.
- Company: Mitie, a leader in Total Security Management with a prestigious client base.
- Benefits: Permanent role with opportunities for growth and skill development.
- Other info: Great chance to build relationships and enhance your communication skills.
- Why this job: Be the face of security and make a difference in a dynamic environment.
- Qualifications: Customer-focused, IT savvy, and able to handle physical tasks.
The predicted salary is between 22000 - 26000 £ per year.
Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager.
Responsibilities:
- To work as part of a team to deliver a first‑class service within the facility.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Provide labour support to ad‑hoc out of hours events.
- Internal/external post and courier deliveries/collections.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
- Support with personal emergency evacuation plans (PEEPS) for less abled guests.
Requirements:
- An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
- Computer literate (Word, Excel, Outlook E‑mail).
- Able to move heavy / bulky items.
- Clear understanding of Health & Safety practices.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong and confident communication skills.
- Either hold a current SIA licence or be able to obtain a new licence.
Security Receptionist in Leeds employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for a Security Receptionist. With a commitment to delivering first-class service, employees benefit from comprehensive training opportunities, a collaborative team environment, and the chance to work with prestigious clients in a dynamic setting. The company's focus on health and safety, alongside its dedication to customer satisfaction, ensures that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Security Receptionist in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at Mitie or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and health & safety. We want you to shine, so think about how your skills match the role of a Security Receptionist!
✨Tip Number 3
Show off your tech skills! Since the job requires understanding audio-visual and IT systems, brush up on these areas. Being able to explain them clearly will definitely impress your potential employer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Security Receptionist in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Security Receptionist role. Highlight your customer service experience and any relevant IT skills, as these are key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your enthusiasm for providing first-class service and how you can contribute to our goals.
Showcase Your Communication Skills:Since clear communication is crucial for this role, make sure your application is well-written and free of errors. We want to see that you can express yourself confidently and clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Security Receptionist. Familiarise yourself with the job description, especially the key tasks like supporting emergency evacuation procedures and handling customer requests. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Communication Skills
Since clear and confident communication is crucial for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will show that you're ready to build positive relationships with customers.
✨Brush Up on Health & Safety Practices
Understanding health and safety practices is essential for a Security Receptionist. Be prepared to discuss relevant protocols and how you would apply them in real-life scenarios. This shows that you take safety seriously and are ready to contribute to a secure environment.
✨Demonstrate Your Customer Focus
Think of specific instances where you've gone above and beyond for a customer. Whether it’s resolving an issue or providing exceptional service, having these examples ready will highlight your customer-focused approach and align with the expectations of the role.
