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- Tasks: Support training administration and ensure compliance with standards for staff training.
- Company: Join Mitie Care & Custody, a leader in care and custody services.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a difference by enhancing staff training and compliance in a meaningful way.
- Qualifications: Strong attention to detail, communication skills, and IT proficiency required.
The predicted salary is between 28046 - 28046 £ per year.
Mitie Care & Custody (C&C) is seeking a dedicated and detail-oriented individual to support training administration for operational and non-operational staff, ensuring compliance with contractual, MOJ, company, legislative, and relevant standards.
Responsibilities
- Collate, review, and allocate training for staff, ensuring all training is recorded, reviewed, assigned, and responded to in a timely manner.
- Process and disseminate relevant information accurately and within deadlines.
- Provide support and advice to staff and local managers to ensure quality standards are met in compliance with relevant legislation.
- Support development and production of training performance reports, ensuring all key information is accurately recorded and reported to relevant stakeholders.
- Contribute to a culture of innovation and continuous improvement, focusing on meeting contractual requirements, adding value, and delivering best practices.
- Promote commitment and compliance with Health & Safety and Environmental standards.
- Assist stakeholders, responding constructively to questions and action points from the Independent Monitoring Board (IMB), His Majesty's Inspector of Prisons (HMIP), and the MOJ Contract Monitoring Team; build and maintain positive stakeholder relationships.
- Prepare for and actively participate in performance reviews and internal/external inspections.
Qualifications
- Excellent attention to detail and clear communication, with a high standard of verbal and written English.
- Intermediate to expert IT skills, particularly in Microsoft Word, Excel, and Outlook.
- Previous experience working in a prison or secure environment, customer service role, or similar is advantageous.
- Previous experience in an administrative role is desirable.
Mitie Care & Custody is committed to diversity and inclusion and welcomes applications from a wide range of backgrounds.
Learning & Development Administrator employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie Care & Custody on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to show that we’re not just a fit for the role, but also for the team. Tailor our answers to reflect their commitment to diversity and inclusion.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. Focus on articulating our experience in training administration and how we can contribute to compliance and quality standards.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. Let’s make sure they remember us!
We think you need these skills to ace Learning & Development Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Learning & Development Administrator role. Highlight your relevant experience and skills, especially those that align with training administration and compliance. We want to see how you can add value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your attention to detail and communication skills, as these are key for us.
Showcase Your IT Skills: Since the role requires intermediate to expert IT skills, make sure to highlight your proficiency in Microsoft Word, Excel, and Outlook. We love seeing examples of how you've used these tools effectively in past roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Make sure you understand the role of a Learning & Development Administrator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around training administration and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Since this role requires excellent attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s through managing training records or ensuring compliance with standards, having specific anecdotes ready will impress the interviewers.
✨Brush Up on Your IT Skills
As the job mentions intermediate to expert IT skills, particularly in Microsoft Word, Excel, and Outlook, make sure you’re comfortable discussing your proficiency in these tools. You might even want to practice using them before the interview to ensure you can speak about your experience with confidence.
✨Prepare for Stakeholder Engagement
The role involves building positive relationships with stakeholders, so think about how you’ve successfully engaged with others in previous roles. Be ready to discuss how you would handle questions or action points from various teams, showcasing your communication skills and ability to collaborate effectively.