At a Glance
- Tasks: Ensure a safe and welcoming environment for customers and colleagues in a retail setting.
- Company: Join the iconic M&S team, known for its commitment to customer service.
- Benefits: Earn £14.90 per hour with guaranteed 40+ hours weekly and great perks.
- Other info: Enjoy a dynamic role with opportunities for professional growth and a supportive team.
- Why this job: Be a key player in keeping our stores secure while delivering excellent service.
- Qualifications: Previous security experience preferred; strong communication skills are essential.
The predicted salary is between 14.9 - 14.9 £ per hour.
Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure.
Responsibilities:
- Operate in a fast‑paced retail environment, staying alert, responsive and ready to step in when needed.
- Create a welcoming store environment, greeting customers as they start shopping and delivering professional support to both customers and colleagues.
- Help keep stores safe and secure, from preventing loss and responding to incidents, to identifying risks and supporting safe ways of working.
- Stay digitally confident, using store technology including mobile reporting systems and body‑worn cameras to support store operations and incident management.
- Stay calm under pressure, responding to challenging situations and supporting emergency procedures with professionalism and confidence.
- Work as a team player, collaborating closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
- Adapt quickly to changing situations to support the store, demonstrating flexibility as retail moves fast.
Qualifications:
- Previous security experience is preferred.
- A valid SIA licence is desirable, although not essential.
- Strong communication and interpersonal skills.
- A calm, confident and professional approach.
- A proactive mindset with the ability to make sound decisions quickly.
- A genuine passion for customer service and keeping people safe.
- All candidates must be able to provide a 5-year checkable work history within the UK.
Benefits:
- £14.90 per hour
- Guaranteed 40+ hours per week
- 20% colleague discount (after a qualifying period)
- Company‑funded SIA licence renewal
- Share Incentive Plan
- Save As You Earn Scheme
- Cycle to Work Scheme
- Life Assurance
- Childcare Voucher Scheme
security Officer in Kingston upon Thames employer: Mitie Group plc.
Join M&S as a Security Officer in Kingston, where you will be part of a dynamic team dedicated to creating a safe and welcoming environment for customers and colleagues alike. With a competitive salary of £14.90 per hour and guaranteed 40+ hours per week, M&S offers a supportive work culture that values professionalism and customer service, alongside excellent benefits such as a colleague discount, life assurance, and opportunities for personal growth through company-funded training. This role not only allows you to protect and serve but also to thrive in a fast-paced retail setting that encourages teamwork and adaptability.
StudySmarter Expert Advice🤫
We think this is how you could land security Officer in Kingston upon Thames
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group plc.. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time security Officer candidates.
✨Directly Apply to Mitie Group plc.
Don’t forget to apply for the security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group plc..
We think you need these skills to ace security Officer in Kingston upon Thames
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
