At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a real difference in your community by keeping customers and colleagues safe.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 30000 - 40000 £ per year.
Various Shifts (to be discussed at interview)
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Retail Security Officer. in King's Lynn employer: Mitie Group plc.
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers, offering a supportive work culture in Kings Lynn. With competitive pay, comprehensive training programmes, and numerous employee benefits including financial services and retail discounts, Mitie fosters an environment where staff can thrive and progress in their careers. The commitment to professional development and the provision of a free uniform further enhance the appeal of working as a Retail Security Officer with us.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer. in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie or Sainsbury's on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to retail security. We want to show that we can deliver top-notch customer service while keeping everyone safe.
✨Tip Number 3
Dress the part! When we go for the interview, let’s make sure we look professional and ready to represent Mitie. First impressions matter, especially in security roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress easily.
We think you need these skills to ace Retail Security Officer. in King's Lynn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail security or customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Retail Security Officer role. Share specific examples of how you've delivered exceptional customer service in the past.
Check Your Employment History:Since we need a full 5-year checkable employment history, double-check that all your details are accurate and up-to-date. Any discrepancies could lead to issues down the line, and we want to avoid that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with the importance of customer service in this role and how it ties into creating a safe shopping environment.
✨Showcase Your SIA Knowledge
If you hold an SIA licence or certificates, be ready to discuss them. If not, express your willingness to undergo training. Highlighting your understanding of security protocols can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with theft or managing conflict. Think of examples from past experiences where you successfully resolved similar issues, as this will demonstrate your problem-solving skills.
✨Emphasise Teamwork and Communication
Since liaising with store management and police is crucial, be prepared to talk about your teamwork and communication skills. Share examples of how you've worked effectively with others to achieve a common goal, especially in high-pressure situations.
