Custody Detention Officer in Kidderminster

Custody Detention Officer in Kidderminster

Kidderminster Trainee 22000 - 26000 £ / year (est.) No working from home possible
Mitie Group plc.

At a Glance

  • Tasks: Support police in custody suites, care for detainees, and assist with rehabilitation.
  • Company: Join a vital role within the criminal justice system.
  • Benefits: Earn £29,455.58 with full training and flexible shifts.
  • Other info: Opportunities for career growth and ongoing professional development.
  • Why this job: Make a real difference while working alongside police officers.
  • Qualifications: Empathy, basic IT skills, and a valid driving licence required.

The predicted salary is between 22000 - 26000 £ per year.

Are you interested in working within the criminal justice system? In a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for people who want to make a difference working alongside the Police in custody suites, caring for detainees – from supporting them during the time spent in custody, completing forensic samples, working with other agencies to support and help with detainees' rehabilitation.

Previous experience working within the police/security/armed forces would be beneficial. But we will train you in full on an Initial Training Course even without previous experience. You will be expected to use a computer and various programs competently during your working day. The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.

What you can earn:

Salary of £29,455.58 Full time – fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2-day shifts followed by 2-night shifts of 18:45 to 07:00, rolling rota available 2 years in advance. These patterns are contractually agreed with the customer: whereas there may be opportunities for a part-time or mutually agreed "Bank" contract, we require all employees to work full shifts, and part-time employees still need to carry out some night shifts. You refer a colleague who successfully joins us? That is £150 each time!

Minimum requirements:

  • Previous Police/Security/forces experience would be beneficial
  • Reasonable level of spoken and written English and basic numeracy
  • Competent in IT and using a computer
  • Full valid driving licence
  • Must have RTW in UK, lived in UK British Passport or ILR for 3 years + no gaps out of country more than 3 months
  • All candidates are subject to police vetting checks – clean driving/criminal record is essential

A little more about the role:

The custody suites can be an energetic place to work, with no two shifts the same. Whilst detained, we provide individuals with all their physical, mental healthcare and wellbeing needs. As well as escorting detainees, making recorded observations as per their individual plan, you will work with colleagues and the Police to deal with any detainee that is a risk of harming themselves. You will be working in a small team alongside Police Officers, whilst also having the support of experienced Senior Custody Detention Officers to learn from.

Training:

Once you have passed our selection and vetting process, you will begin your Police Services career by completing a 3-week initial training course (ITC) Monday to Friday 8am - 5pm on FULL PAY. You will then have continued development.

Opportunities for growth:

We will support you every step of the way, developing your skills to professionally deliver this rewarding, sometimes challenging role with integrity and respect. Opportunities to progress to Senior Custody Detention Officer, where you will manage sizeable teams.

Custody Detention Officer in Kidderminster employer: Mitie Group plc.

As a Custody Detention Officer, you will be part of a dedicated team making a real difference in the criminal justice system. Our supportive work culture prioritises employee growth, offering comprehensive training and clear pathways for advancement, including opportunities to progress to Senior Custody Detention Officer. With a competitive salary, fixed shift patterns, and the chance to work closely with police officers in a dynamic environment, this role is perfect for those looking to contribute meaningfully while enjoying a fulfilling career.

Mitie Group plc.

Contact Details:

Mitie Group plc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Custody Detention Officer in Kidderminster

Connect with Your Local Council

Don’t underestimate the power of local councils for traineeships in the government and public sector. Pop down to your local council office and ask about any upcoming trainee programmes—they usually have insights on what's available in your area!

Join Public Sector Networking Events

Get involved with networking events that focus on the public sector. These gatherings are golden opportunities to meet potential employers and current trainees who can shed light on hidden opportunities and the application process. Keep an eye on Eventbrite or local community boards!

Utilise University Career Services

If you’re at university, make sure to use your career services! They often have direct connections with government agencies and can help you find trainee roles specifically aimed at students. Plus, they host workshops that can prepare you for the application process.

Apply Directly Through Our Website

When you see a role at Mitie Group plc. that interests you, don’t just save it for later—apply directly through our website. Clearly highlighting your enthusiasm for public service in your application can give you an edge. We’re here rooting for you!

We think you need these skills to ace Custody Detention Officer in Kidderminster

Empathy
Communication Skills
Teamwork
IT Competence
Numeracy Skills
Flexibility
Observation Skills

Some tips for your application 🫡

Show Enthusiasm for Public Service:When applying for a role in the government-public-sector like Custody Detention Officer, it's crucial to express your passion for public service. Make sure your cover letter highlights why you want to contribute to the community and any relevant experiences that show your commitment to making a difference.

Tailor Your CV for the Public Sector:Your CV should reflect a genuine understanding of the public sector's values and skills. Emphasise any volunteer work, internships, or relevant coursework that demonstrates your ability to navigate policies, regulations, or community engagement. This shows that you're not just looking for any job, but that you're dedicated to this specific field.

Highlight Your Skills in Research and Analysis:In the government-public-sector, research and analytical skills are key. So, include examples in your application that show you can gather, evaluate, and interpret data. This could be a project from university, an internship task, or even relevant coursework; just make it crystal clear that you’ve got what it takes to make informed decisions.

Be Clear About Your Learning Goals:As a trainee, it’s important to show that you're eager to learn and grow. In your cover letter, mention specific skills or knowledge you hope to gain through the Custody Detention Officer position at Mitie Group plc.. This demonstrates your long-term commitment and desire to develop in the public sector.

How to prepare for a job interview at Mitie Group plc.

Know the Public Sector Landscape

Familiarise yourself with key government policies and how they impact public services. Since you’re aiming for a trainee role, being able to discuss recent initiatives or reforms shows you’re engaged and aware of the sector’s challenges and opportunities.

Highlight Your Drive to Serve

In public sector interviews like this one, they’re really interested in your motivation. Make sure you can articulate why you want to serve the community and how your values align with the mission of Mitie Group plc.. They’ll be looking for that passion!

Prepare for Scenario-Based Questions

You’ll likely face scenario questions about dealing with citizens or managing projects. Think through examples where you demonstrated teamwork, problem-solving, or resilience in a community project or voluntary role. Use the STAR technique to structure your answers.

Emphasise Your Willingness to Learn

As a trainee, your ability and eagerness to learn are crucial. Be ready to discuss how you've embraced new experiences in the past, whether through studies or work placements. Illustrate your adaptability and readiness for mentorship in the role at Mitie Group plc..