At a Glance
- Tasks: Manage a team of 80, ensuring top-notch service and compliance across multiple sites.
- Company: Dynamic company focused on delivering exceptional service in the Highlands.
- Benefits: Competitive salary, company car, hybrid work, and opportunities for professional growth.
- Other info: Exciting role with a chance to develop your leadership skills in a supportive environment.
- Why this job: Lead a passionate team and make a real difference in service delivery.
- Qualifications: Management experience, strong organisational skills, and IT proficiency required.
The predicted salary is between 31000 - 31000 £ per year.
Salary: £31,000 per annum
Location: Hybrid role with monthly site visits across Inverness and the Highlands
Hours: 40 hours per week
Company Car: Provided
Team Size: Managing approximately 80 staff across multiple sites
Role Responsibilities
- Build strong relationships with contract clients and conduct regular audit inspections
- Monitor performance against SLAs and cleaning specifications
- Manage daily employee wages and oversee workforce performance
- Ensure Health & Safety compliance across all sites
- Deliver consistent service across multiple contracts in line with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance)
- Lead, support, and develop a team of approximately 80 staff
Required Qualifications & Experience
- Previous management experience
- Strong organisational and people management skills
- IT literate, particularly in Microsoft Office
- Full UK clean driving licence (company car provided)
- IOSH Health & Safety qualification (desirable)
We think you need these skills to ace Service Support Manager in Inverness
Relationship Building
Audit Inspection
Performance Monitoring
Wage Management
Workforce Performance Oversight
Health & Safety Compliance
Service Delivery Management
