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- Tasks: Lead and manage a team to ensure efficient patient movement and waste management.
- Company: Join Mitie, a leader in creating high-performing workplaces.
- Benefits: Competitive salary, supportive work culture, and opportunities for personal growth.
- Other info: Dynamic role in a busy healthcare environment with 24/7 operations.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in portering or logistics, with strong communication and people skills.
The predicted salary is between 30000 - 40000 £ per year.
Join Mitie – the future of high performing places.
HOURS: 40 hours per week, Monday to Friday.
LOCATION: Ilford, London.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Portering Manager who will be responsible for the efficient and safe management of all portering services within the hospital, with a primary focus on patient movement and waste management. This also includes the coordination, supervision, and development of a large team of porters to ensure timely and compassionate transportation of patients, as well as the effective movement of equipment, specimens, waste, and supplies. The role is critical to supporting clinical services, enhancing patient experience, and maintaining the smooth operation of a busy healthcare facility operating 24/7.
Role Responsibilities
- Lead, recruit, train, and develop a large portering team, creating a high‑performance culture focused on professionalism, wellbeing and patient‑centred service.
- Manage staff rotas across a 24/7 operation, ensuring optimal staffing levels and fair application of HR policies, performance management, and succession planning.
- Oversee the central portering control room to ensure efficient task allocation, dispatch, and tracking, maintaining strong service levels across all hospital departments.
- Ensure the safe and timely movement of equipment, specimens, medical gases, waste, supplies, and other key items, maintaining compliance with infection control, COSHH, and health & safety standards.
- Build strong relationships with clinical teams, estates, security, and external contractors, acting as the main point of contact for portering and waste‑related issues.
- Oversee waste management operations and contracts, ensuring compliance, addressing service failures, and delivering waste‑related improvement projects across the organisation.
Required Qualifications
- Experience as a Portering Supervisor/Manager, or equivalent (Logistics).
- Exposure of operating within a hospital environment.
- Excellent communication skills.
- Strong people skills.
Portering Manager in Ilford employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portering Manager in Ilford
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in portering or logistics. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss your experience managing teams and ensuring patient safety. Use specific examples to highlight how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t wait around. Apply straight away and follow up with a quick email to express your enthusiasm. It shows you're keen and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face scenario-based questions. Think about how you'd handle challenges in portering services, like managing staff during peak times or dealing with waste management issues.
We think you need these skills to ace Portering Manager in Ilford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams and working in a hospital environment. We want to see how your skills align with the role of Portering Manager, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about patient care and how you can contribute to our high-performance culture. We love hearing personal stories that connect to the role.
Showcase Your People Skills: Since this role involves leading a large team, make sure to highlight your people management skills. Share examples of how you've successfully trained and developed staff in the past – we want to know how you create a positive work environment!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Mitie Group plc.
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Portering Manager. Familiarise yourself with patient movement, waste management, and team coordination. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Highlight your experience in managing staff rotas and ensuring optimal performance. This is crucial for demonstrating that you can create a high-performance culture within the portering team.
✨Emphasise Communication and Relationship Building
Since this role involves liaising with various departments, be ready to discuss how you've built strong relationships in previous positions. Share specific instances where your communication skills made a difference in service delivery or team dynamics.
✨Understand Compliance and Safety Standards
Brush up on relevant health and safety regulations, including infection control and COSHH. Be prepared to discuss how you would ensure compliance in the portering services. This shows that you take safety seriously and are ready to uphold the standards expected in a healthcare environment.