At a Glance
- Tasks: Prepare and manage service contracts while ensuring compliance and performance standards.
- Company: Join Mitie, a leader in creating better places for communities to thrive.
- Benefits: Enjoy flexible benefits, financial support, and access to a virtual GP.
- Other info: Dynamic role with opportunities for travel and flexible working hours.
- Why this job: Make a real impact by ensuring excellent service standards in diverse environments.
- Qualifications: BICS Trainer qualification and experience in contract administration required.
The predicted salary is between 36000 - 36000 £ per year.
At Mitie we bring out the best in places. Unlocking their potential so that everyone can do their best work. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for an Administrator who will deliver excellent service standards, while meeting SLA agreements and adhering to administrative schedules.
Contract: Full Time
Type: Permanent
Hours: 37.5
Pay: £36000
Location: Heathrow
Key Responsibilities
- Prepare, review, and maintain service contracts and related documentation.
- Monitor contract compliance, renewals, and performance indicators.
- Coordinate with clients, suppliers, and internal departments regarding contractual matters.
- Maintain accurate records, reports, and filing systems.
- Assist with budgeting, invoicing, and procurement documentation.
- Ensure all administrative processes comply with company policies and legal requirements.
BICS Training Duties
- Deliver BICS-certified cleaning and hygiene training programs.
- Conduct practical demonstrations and classroom-based instruction.
- Assess trainee competency and maintain training records.
- Support staff development and refresher training initiatives.
- Ensure cleaning procedures align with health, safety, and hygiene standards.
- Promote best practices in cleaning operations and infection control.
Compliance & Health and Safety
- Ensure adherence to COSHH, health and safety regulations, and company procedures.
- Conduct audits and inspections where required.
- Support continuous improvement initiatives across cleaning operations.
Required Qualifications
- BICS Trainer qualification or relevant BICS certification.
- Experience in contract administration or facilities management.
- Knowledge of cleaning industry standards and procedures.
- Strong administrative and organizational skills.
- Good communication and presentation abilities.
- Proficiency in Microsoft Office applications.
Preferred Skills
- Experience in training delivery and staff coaching.
- Understanding of compliance and quality assurance processes.
- Ability to manage multiple tasks and deadlines.
- Strong interpersonal and problem-solving skills.
Working Conditions
- Office and site-based work environment.
- May require travel between client locations.
- Flexible working hours may occasionally be required.
Reporting To Operations Manager / Facilities Manager
What we offer you
- Access to a virtual GP for you and your household.
- Financial wellbeing support via Salary Finance, including early pay access and competitive loans.
- Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and tech products.
Contract Administrator in Hounslow employer: Mitie Group plc.
At Mitie, we pride ourselves on creating better places for communities to thrive, making us an exceptional employer for those seeking a fulfilling career. Our work culture is built on collaboration and excellence, offering employees opportunities for growth through training and development, particularly in contract administration and facilities management. Located at Heathrow, we provide unique benefits such as access to a virtual GP, financial wellbeing support, and flexible lifestyle options, ensuring our team members can achieve a healthy work-life balance while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Administrator in Hounslow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mitie and understanding their values. Tailor your responses to show how your skills align with their mission of creating better places. We want to see your passion shine through!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in contract administration and how it relates to the role at Mitie.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Contract Administrator in Hounslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Administrator role. Highlight your experience in contract administration and any relevant qualifications, like your BICS Trainer certification. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our mission of creating better places. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills:Don’t forget to showcase your strong administrative and organisational skills. Mention your proficiency in Microsoft Office and any experience with compliance and quality assurance processes. We’re keen to see how you can help us maintain excellent service standards!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Contracts
Familiarise yourself with the types of service contracts relevant to the role. Be prepared to discuss how you would monitor compliance and manage renewals, as this shows you understand the core responsibilities of a Contract Administrator.
✨Showcase Your Training Skills
Since the role involves delivering BICS-certified training, think about examples from your past where you've successfully trained or coached others. Highlight your communication skills and how you ensure trainees meet competency standards.
✨Demonstrate Organisational Prowess
Bring up specific tools or methods you use to maintain accurate records and reports. Discuss how you prioritise tasks and manage deadlines, as strong organisational skills are crucial for this position.
✨Understand Compliance and Safety
Brush up on COSHH regulations and health and safety standards relevant to the cleaning industry. Be ready to discuss how you would conduct audits and support continuous improvement initiatives, showing that you take compliance seriously.
