At a Glance
- Tasks: Ensure the safety and welfare of detained immigration residents while maintaining a respectful environment.
- Company: Join a dedicated team at Gatwick Airport, making a real difference in people's lives.
- Benefits: Competitive salary, structured shifts, free parking, and generous holiday allowance.
- Other info: Enjoy discounts on cinema, shopping, and health benefits, plus a Blue Light discount card.
- Why this job: Gain valuable experience with full training and career growth opportunities in a supportive environment.
- Qualifications: Strong communication skills and a calm approach; no prior experience needed.
The predicted salary is between 32635 - 32635 £ per year.
Detainee Custody Officer - Gatwick DCO Airport Based
Join Us and Make a DifferenceGatwick Airport DCO: Salary £32,635.00 based on 42 hours per week
As a Detention Custody Officer, you will be responsible for the safety, welfare, and security of detained immigration residents in every aspect, ensuring compliance with immigration procedures and maintaining a professional and respectful environment while upholding all legal and operational standards
Who We're Looking ForWe're looking for respectful, caring, and resilient individuals to join our team. If you have:
- Strong communication and interpersonal skills
- A calm and non-judgemental approach
- Great problem-solving abilities
- The ability to stay composed under pressure
Then this could be the perfect role for you!
What You'll Be DoingAs an In-Country Escorting DCO at the Vehicle Base, you'll be responsible for:
- Escorting and transporting immigration residents within the UK
- Driving a small minibus-sized vehicle and ensuring the safe transportation of those in your care
- Maintaining high security and safety standards while treating residents with dignity and respect
As an In-Country Escorting DCO at Gatwick Airport DCO based you'll be responsible for:
- Providing care to immigration residents in a fixed location
- Maintaining high security and safety standards while treating residents with dignity and respect
This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation.
No Experience? No Problem!No prior experience or qualifications are needed-full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus.
Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Why Join Us?- Work-life balance - structured shifts for stability, up to 1 year in advance so you can plan your goals and travel.
- Career growth - start with a Level 3 Apprenticeship, with opportunities for leadership roles
- Continued personal development with full support given to enhance your career.
- Free parking and uniform
- Training: 4-week fully paid training course
- A great selection of benefits incl. Access to on-line GP services, share options and a generous holiday allowance.
- Pension and Life assurance
- Reward & Recognition scheme.
- Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and Health & Wellbeing Benefits. AND as a DCO, you can apply for a Blue Light discount card.
To apply, you must:
- Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen
- Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted)
- Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting
- Hold a full UK manual driving licence (at least 12 months of experience)
- Have fewer than 7 points on your licence and no driving bans in the last 12 months
- Be over 21 years of age
Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.
Application ProcessSuccessful candidates will be invited to an assessment process which includes:
- Interview
- Capability assessments
- Full vetting screening
Detention Custody Officer - Gatwick AP in Horley employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that values its team members by providing a supportive work environment in Tutnalls, where collaboration and reliability are key. With flexible part-time hours, employees can enjoy a healthy work-life balance while benefiting from opportunities for personal growth and development within the company. Join us to be part of a dedicated team that prioritises safety, cleanliness, and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Detention Custody Officer - Gatwick AP in Horley
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Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
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How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
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Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
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You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
