At a Glance
- Tasks: Ensure safety and security for customers and assets while delivering top-notch service.
- Company: Join a leading security firm with a focus on customer satisfaction.
- Benefits: Earn £13.97 per hour, enjoy paid breaks, and gain valuable experience.
- Other info: Flexible shifts available; perfect for students looking to earn while learning.
- Why this job: Be part of a dynamic team, making a real difference in retail security.
- Qualifications: Must have SIA Licence, retail experience, and a full UK driving licence.
The predicted salary is between 13.97 - 13.97 £ per hour.
Relief Retail Security Officer required for Oxford, Milton Keynes, and High Wycombe areas at £13.97 per hour. Paid breaks are included.
Minimum one year of security experience is required, along with essential retail experience. A full UK driving licence and own vehicle are necessary as travel includes a radius of approximately 30 miles each way. Various shift times are available between Monday and Saturday (08:00 to 22:00) and Sunday (10:00 to 17:00), so flexibility to work any day or time is essential. This position offers a minimum 8-hour contract.
Job Overview: You will provide safety and security to our customer's property, people, and/or assets in line with the published Assignment Instructions, delivering results that meet and/or exceed the Key Performance Indicators. Exceptional customer service must be provided to both staff and visitors, alongside undertaking additional training for continuous self-development, while upholding both Mitie and our client's reputation. As this is a relief role covering sickness and holiday absences, flexibility in working days and the ability to pick up shifts at short notice is required.
Main Duties:
- Use ASCONE to maintain the security of the site.
- Conduct regular patrols of the site.
- Deliver customer service to both staff and visitors.
- Support the staff with any reasonable requests.
- Ensure relevant reports are completed for accurate information recording.
Training: You will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training for continuous self-development as directed by the Operations Manager. You must ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety:
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce disruption, loss, or damage, using common sense and initiative.
- Be proactive and reactive when delivering customer service to diffuse situations and avoid escalation.
- Maintain professional conduct in difficult situations and with challenging customers.
- Complete an accurate and detailed entry of any incidents that occur on the system provided on site.
- Call emergency services and Control Room to report all serious incidents.
What we are looking for:
- Valid Door Supervisor SIA Licence.
- Excellent customer service skills.
- Ability to make instant, positive connections with store teams.
- Self-starter, can act without direction.
- Report writing skills are essential.
- Excellent communication skills.
- Ability to work well under pressure.
- Minimum one year of security experience.
- Retail experience is essential.
- Full UK driving licence and own vehicle, as travel includes a radius of approximately 30 miles each way.
- Must be flexible to work various shifts and pick up shifts at short notice.
- Minimum 8-hour contract.
Security Officer in High Wycombe employer: Mitie Group plc.
As a Security Officer with us, you will join a dynamic team dedicated to providing exceptional safety and security across the Oxford, Milton Keynes, and High Wycombe areas. We pride ourselves on fostering a supportive work culture that values continuous self-development and offers flexible shift patterns to accommodate your lifestyle. With competitive pay, paid breaks, and opportunities for further training, we ensure our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in High Wycombe
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Group plc.. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Officer candidates.
✨Directly Apply to Mitie Group plc.
Don’t forget to apply for the Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Group plc..
We think you need these skills to ace Security Officer in High Wycombe
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Group plc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Group plc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Group plc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Group plc..
