At a Glance
- Tasks: Ensure safety and security at various DWP sites while providing excellent customer service.
- Company: Join a leading security firm committed to safety and professionalism.
- Benefits: Flexible travel, competitive pay, and opportunities for career advancement.
- Why this job: Make a real difference in your community by ensuring safety and security.
- Qualifications: Previous security experience and a full UK driving licence required.
- Other info: Dynamic role with the chance to work across multiple locations.
The predicted salary is between 24000 - 28000 £ per year.
Flexibility to travel, as this role will cover various DWP sites within the region (High Wycombe, Maidenhead, Newbury, Bracknell, Aylesbury, Chesham, Oxford, Reading, Slough). Full UK driving licence required.
Responsibilities
- Ensure a safe and secure environment for the DWP staff, visitors, and property.
- Patrol the premises regularly to identify potential security threats.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors in any security-related matter.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations.
Security and Health & Safety
- Look out for, and immediately report, any Health & Safety hazards on site.
- Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Call emergency services and the Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience.
- Licence required; DS Licence Preferred.
- Full UK driving licence required.
Area Relief Officer in High Wycombe employer: MITIE GROUP PLC
Contact Detail:
MITIE GROUP PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Relief Officer in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at DWP or similar organisations. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your flexibility! Since this role requires travel across various sites, highlight your willingness to adapt and your driving skills. Mention any previous experience you have with multi-site responsibilities.
✨Tip Number 3
Prepare for the interview by brushing up on your emergency response skills. Be ready to discuss how you've handled security threats or emergencies in the past. We want to see that you can keep calm under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Area Relief Officer in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant security experience and any previous roles that showcase your ability to handle emergencies. We want to see how your skills align with the responsibilities of the Area Relief Officer role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role, mentioning your flexibility to travel and your commitment to maintaining a safe environment. Let us know what makes you stand out!
Showcase Your Customer Service Skills: Since this role involves assisting staff and visitors, highlight any customer service experience you have. We value candidates who can maintain professionalism even in challenging situations, so share examples of how you've done this before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MITIE GROUP PLC
✨Know Your Locations
Since this role covers various DWP sites, make sure you familiarise yourself with the locations mentioned in the job description. Research each area and understand the specific security challenges they might face. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Your Security Knowledge
Be prepared to discuss your previous security experience in detail. Think of specific examples where you've successfully handled emergencies or identified potential threats. This will help illustrate your capability to maintain a safe environment and respond effectively to incidents.
✨Customer Service Matters
This role requires a high level of customer service, so be ready to share how you've assisted others in past roles. Highlight any experiences where you’ve dealt with challenging customers or situations while maintaining professionalism. This will show that you can balance security with excellent service.
✨Stay Calm Under Pressure
Prepare for situational questions that assess how you handle stress and emergencies. Think about times when you had to stay calm and collected in difficult situations. Your ability to maintain composure will be crucial in this role, so convey that confidence during the interview.