At a Glance
- Tasks: Support detainees, complete forensic samples, and collaborate for rehabilitation.
- Company: Join a vital role in the criminal justice system alongside the Police.
- Benefits: Full pay during training, progression opportunities, and a supportive team environment.
- Other info: Flexible shifts with a rota available 2 years in advance.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in police, security, or armed forces is a plus; IT skills required.
The predicted salary is between 30000 - 40000 € per year.
Are you interested in working within the criminal justice system in a core role supporting the police? Do you have the empathy to work with vulnerable people? We are looking for individuals who want to make a difference working alongside the Police in custody suites, caring for detainees during their time in custody, completing forensic samples, and collaborating with other agencies to support detainee rehabilitation.
About the role
The role requires flexibility to work in your base custody suite and across an assigned region in the Police custody suites and force area. You will employ a computer and various programs competently during your working day. After selection, you will complete a 3‑week Initial Training Course (ITC) Monday to Friday 8:00‑17:00 on full pay, followed by continued development and opportunities for progress to Senior Custody Detention Officer, where you will manage sizeable teams.
Responsibilities
- Support detainees during their time in custody.
- Complete forensic samples as required.
- Work with other agencies to support and help with detainee rehabilitation.
- Escort detainees and make recorded observations as per individual care plans.
- Work with colleagues and Police Officers to manage detainees who may be at risk of self‑harm.
Qualifications
- Previous Police, security or armed forces experience is beneficial.
- Reasonable level of spoken and written English and basic numeracy.
- Competence in IT and using a computer.
- Full valid driving licence.
- Right to work in the UK (lived in UK, British passport or ILR for 3 years, no gaps out of country longer than 3 months).
- All candidates subject to police vetting checks – a clean driving and criminal record is essential.
Schedule and Pay
Salary to be discussed at interview. Full‑time: fixed shift rotating 4 shifts on and 4 days off. 06:45‑19:00 for 2‑day shifts, followed by 18:45‑07:00 for 2 night shifts. Rota available 2 years in advance. Part‑time: fixed shift rotating 2‑day shifts on, 8 days, 2 nights, 4 days off. 06:45‑19:00 for day shifts, 18:45‑07:00 for night shifts. Rota available 2 years in advance. All employees, including part‑time, are required to work full shifts and some night shifts. Referral bonus: £150 for each successful colleague referral.
Benefits
- Opportunities for progression to Senior Custody Detention Officer.
- Full pay during training and ongoing professional development.
- Supportive team environment with experienced senior custody officers.
Custody Detention Officer in Hereford employer: Mitie Group plc.
Join a dedicated team where your role as a Custody Detention Officer will make a real difference in the lives of vulnerable individuals within the criminal justice system. With a strong emphasis on professional development, you will receive full pay during your initial training and have clear pathways for progression to Senior Custody Detention Officer. Our supportive work culture fosters collaboration with police and other agencies, ensuring you are well-equipped to provide compassionate care while working flexible shifts in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Custody Detention Officer in Hereford
✨Tip Number 1
Network like a pro! Reach out to people in the criminal justice field, especially those who work as Custody Detention Officers. They can give you insider tips and might even know about job openings before they're advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the role and the police system. Think about scenarios where you've shown empathy or handled difficult situations, as these will come up in your chat with the hiring team.
✨Tip Number 3
Showcase your IT skills! Since you'll be using various programs, be ready to discuss your experience with technology during the interview. Maybe even mention specific software you've used that relates to the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Custody Detention Officer in Hereford
Some tips for your application 🫡
Show Your Empathy:In your application, make sure to highlight your ability to empathise with vulnerable individuals. We want to see how you can support detainees during their time in custody, so share any relevant experiences that showcase your compassion and understanding.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and ensure your qualifications and experiences are easy to understand.
Highlight Relevant Experience:If you've got previous experience in police, security, or armed forces, make sure to mention it! We’re looking for candidates who can bring valuable skills to the role, so don’t be shy about showcasing what you’ve done.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Mitie Group plc.
✨Understand the Role
Make sure you fully grasp what a Custody Detention Officer does. Familiarise yourself with the responsibilities, especially around supporting vulnerable detainees and working with police. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Empathy and Communication Skills
During the interview, highlight your ability to empathise with others. Share examples from your past experiences where you've supported individuals in difficult situations. Good communication is key, so practice articulating your thoughts clearly and compassionately.
✨Brush Up on IT Skills
Since the role requires competence in using computers and various programmes, be prepared to discuss your IT skills. If you have experience with specific software or systems, mention them. It’s also a good idea to demonstrate your willingness to learn new technologies.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations, such as managing a detainee at risk of self-harm. Think through potential scenarios and how you would respond, focusing on safety, empathy, and collaboration with colleagues.
