Mitie Group plc. is seeking a Helpdesk Operator to join our office-based team in Lurgan. The role covers handling customer orders, enquiries, calls, and maintaining records with professional email etiquette.
You will coordinate with scheduling, ensure accurate data in systems like Maximo or C4W, and support performance targets and SLA compliance, with a focus on attention to detail and customer satisfaction.
Helpdesk & Dispatch Coordinator employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
