At a Glance
- Tasks: Lead Hard Services in a prison estate, ensuring compliance and high performance.
- Company: Join a dynamic team at HMP Millsike, making a real difference.
- Benefits: Competitive salary, car allowance, bonus, and private healthcare.
- Other info: Opportunity to develop your career in a complex, regulated setting.
- Why this job: Take ownership of service delivery and lead teams in a unique environment.
- Qualifications: Strong background in Hard FM leadership, ideally in secure environments.
The predicted salary is between 78000 - 78000 € per year.
£78,000 + Car Allowance + Bonus + Private Healthcare
Onsite Millsike Prison York
The Opportunity
We're looking for an experienced Head of FM to lead Hard Services across a prison estate. This role sits at the heart of the operation — you'll be responsible for safe, compliant, high-performing FM delivery, while leading teams and building strong relationships with HMPPS and key stakeholders. You’ll have real ownership, managing performance, risk, and budgets in a complex, highly regulated environment.
The Role
You’ll take the lead on all FM service delivery, making sure everything meets statutory requirements, contract standards, and HMPPS expectations. Alongside day-to-day oversight, you’ll drive maintenance (SFG20), lifecycle planning, and asset management, ensuring risks are controlled and services run smoothly. You’ll also represent the business with the client — leading meetings, resolving issues, and identifying opportunities to improve service and reduce cost. Internally, you’ll lead and develop your teams, managing recruitment, performance, ER matters, and engagement, while creating a strong, inclusive culture. Financially, you’ll own the budget, forecasts, and reporting, making sure performance stays on track and within agreed parameters.
What You’ll Bring
You’ll already have a strong background in Hard FM or TFM leadership, ideally within a prison or secure environment, supported by an engineering qualification. You’ll understand building services, maintenance standards (SFG20), and FM compliance, and be confident managing performance across a complex estate. Experience leading large teams, handling people matters, and delivering service plans and KPIs is key, alongside strong financial and commercial awareness. You’ll also bring:
- IOSH (essential), NEBOSH desirable
- Professional membership (IWFM, CMI or CMIOSH)
- Confidence with data, reporting, and performance analysis
- The ability to manage risk, priorities, and multiple workstreams
Just as important is how you lead — you’ll be a clear communicator, proactive problem solver, and someone who builds trust quickly.
Head of FM - HMP Millsike employer: Mitie Group plc.
At HMP Millsike, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your leadership in Hard Services will make a tangible impact. With competitive benefits including a generous salary, car allowance, and private healthcare, we foster a culture of inclusivity and professional growth, ensuring you have the support and resources to excel in your role. Join us in a unique setting that not only values compliance and performance but also prioritises the development of our teams and strong stakeholder relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Head of FM - HMP Millsike
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry, especially those with experience in secure environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to FM delivery and think of examples from your past that showcase your leadership skills and compliance knowledge.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss how you've tackled challenges in previous roles, especially in managing performance and risk in complex environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of FM - HMP Millsike
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of FM role. Highlight your experience in Hard FM or TFM leadership, especially in a prison or secure environment. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your ability to manage performance, risk, and budgets effectively. We love seeing how you've made a difference in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you're passionate about this role and how your background aligns with our needs. We want to know what makes you the perfect fit for leading our FM services.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Mitie Group plc.
✨Know Your FM Inside Out
Make sure you brush up on your knowledge of Hard FM and TFM leadership, especially in a prison or secure environment. Familiarise yourself with maintenance standards like SFG20 and be ready to discuss how you've ensured compliance and high performance in past roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading large teams and managing people matters. Think about specific situations where you’ve developed team culture, handled performance issues, or successfully engaged your staff — these stories will resonate well.
✨Be Financially Savvy
Since you'll be owning budgets and forecasts, come prepared to discuss your financial management experience. Be ready to share how you've kept performance on track and within parameters, and any strategies you've used to reduce costs while improving service delivery.
✨Communicate Clearly and Confidently
As a leader, your communication skills are crucial. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like risk management and performance analysis. Remember, building trust quickly is key, so show your proactive problem-solving approach during the interview.
