At a Glance
- Tasks: Lead commercial performance in critical infrastructure and drive value across utilities contracts.
- Company: Join a forward-thinking organisation focused on essential infrastructure services.
- Benefits: Opportunity for senior leadership, impactful work, and collaboration with senior stakeholders.
- Other info: Dynamic role with opportunities for strategic influence and career growth.
- Why this job: Make a meaningful impact in a high-stakes environment while enhancing contract performance.
- Qualifications: Proven commercial leadership in utilities or critical environments with strong negotiation skills.
The predicted salary is between 80000 - 100000 € per year.
Lead Commercial Performance in Critical Infrastructure
Are you an experienced commercial leader ready to make an impact in a high-risk, highly regulated environment? We're looking for a Head of Commercial to lead our Utilities portfolio within our Critical Environments business—ensuring commercial excellence across contracts that underpin essential infrastructure. This is a pivotal role where precision, risk management, and strategic insight are key. You'll operate at the heart of complex, technical contracts—protecting value, driving performance, and ensuring we consistently meet our commercial and contractual obligations.
What You'll Be Doing
- Strategic Commercial Leadership
- Identify and drive commercial value and margin improvement across critical utilities contracts
- Provide expert guidance to Account Directors and Managers across the full contract lifecycle
- Support bid activity and contract retention, ensuring robust commercial outcomes
- Contract & Performance Management
- Oversee key commercial processes including contract variations, notices, and compliance tracking
- Ensure price adjustments, indexation, and contractual entitlements are applied accurately and on time
- Maintain strong governance over contract documentation and data integrity
- Operational & Financial Impact
- Support mobilisation and re-mobilisation of complex, high-risk environments
- Lead commercial input into contract reviews, performance improvement, and re-pricing strategies
- Work closely with operational teams to resolve disputes and manage claims effectively
- Insight, Risk & Reporting
- Deliver clear and structured reporting on commercial risks and opportunities to senior leadership
- Develop and implement strategies to mitigate risk and maximise value in a regulated environment
- Collaboration & Leadership
- Build strong relationships with clients operating in critical infrastructure environments
- Provide commercial training and support to operational and finance teams
- Contribute to cross-functional initiatives and strategic improvement projects
What We're Looking For
Your Experience & Expertise
- Proven commercial leadership within the FM sector, ideally in utilities or critical environments
- Demonstrable track record of protecting margin and improving profitability in complex contracts
- Strong understanding of contract models, commercial structures, and risk allocation
- In-depth knowledge of payment mechanisms, SLAs, KPIs, and performance risk mitigation
- Experience managing claims, disputes, and contractual negotiations
Your Skills & Style
You are a detail-focused and commercially astute leader who thrives in complex, high-stakes environments. You bring a structured and analytical approach, with the ability to manage risk while identifying opportunities for improvement. Calm and composed under pressure, you are confident navigating challenging situations and making sound decisions in fast-moving or critical scenarios. You communicate with clarity and authority, building strong relationships with both internal teams and senior client stakeholders. With strong organisational, reporting, and negotiation skills, you bring both strategic oversight and hands-on delivery to everything you do.
Why Join Us?
This is an opportunity to take on a senior leadership role within a critical and technically complex business unit, where your expertise will directly support the delivery of essential infrastructure services. You'll work in an environment where precision, compliance, and commercial discipline are vital, partnering with senior stakeholders to influence strategy and drive performance. As part of a forward-thinking organisation, you'll have the opportunity to make a meaningful impact—enhancing contract performance, managing risk, and contributing to the success of a business that operates at the heart of critical environments.
Ready to take the lead? If you're ready to apply your commercial expertise in a high-impact, critical environment, we'd love to hear from you.
Head of Commercial – Utilities employer: Mitie Group plc.
Join a forward-thinking organisation that values precision, compliance, and commercial discipline in the critical infrastructure sector. As the Head of Commercial for Utilities, you'll thrive in a collaborative work culture that prioritises employee growth and offers unique opportunities to influence strategy and drive performance in high-stakes environments. With a focus on enhancing contract performance and managing risk, this role provides a meaningful platform for making a significant impact within a technically complex business unit.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial – Utilities
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and engage on platforms like LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their challenges in critical environments and think about how your skills can help them tackle these issues.
✨Tip Number 3
Showcase your commercial acumen during discussions. Be ready to share examples of how you've driven performance and managed risks in previous roles—this is your chance to shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about joining us.
We think you need these skills to ace Head of Commercial – Utilities
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in commercial leadership, especially within the utilities or critical environments sector. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities—share specific examples of how you've improved profitability or managed complex contracts. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your expertise in risk management and contract performance. We appreciate clarity as much as you do!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Commercial Stuff
Make sure you brush up on your knowledge of commercial leadership, especially in the utilities sector. Be ready to discuss specific examples where you've improved profitability or protected margins in complex contracts. This will show that you understand the nuances of the role and can hit the ground running.
✨Master the Contract Lifecycle
Familiarise yourself with the full contract lifecycle, from bid activity to compliance tracking. Prepare to talk about how you've managed contract variations and ensured robust outcomes in previous roles. This will demonstrate your ability to oversee key commercial processes effectively.
✨Showcase Your Risk Management Skills
Since this role involves navigating high-risk environments, be prepared to discuss your experience with risk allocation and mitigation strategies. Share specific instances where you've successfully managed disputes or claims, highlighting your calmness under pressure and decision-making skills.
✨Build Relationships Like a Pro
Emphasise your ability to build strong relationships with clients and internal teams. Think of examples where your communication and negotiation skills have led to successful collaborations. This will illustrate your capability to contribute to cross-functional initiatives and enhance contract performance.
