At a Glance
- Tasks: Protect M&S stores and deliver outstanding customer service while using cutting-edge tech.
- Company: Join the friendly M&S and Mitie family, committed to safety and service.
- Benefits: Earn £14.90 per hour with perks like Save As You Earn and childcare vouchers.
- Other info: Enjoy continuous training and company-funded SIA Licence renewal.
- Why this job: Make a real difference in your community while growing your career in security.
- Qualifications: Security experience and a valid SIA Licence are essential.
The predicted salary is between 30000 - 31000 £ per year.
Retail Security Officer – M&S Relief position to cover M&S Stores in Harrow area (Pinner, Rickmansworth, Uxbridge etc).
Salary - £14.90 per hour min 30 hrs per week.
Candidate must have 5 years trackable working history in the UK. At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
WHY YOU'LL LOVE THIS JOB:
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.90 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
WHAT WE'RE LOOKING FOR:
- Experience: Security experience essential.
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm.
YOUR ROLE:
- Stay Compliant: Follow all policies and legal requirements.
- Use Tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay Alert: Report hazards and remain vigilant.
- Be Professional: Handle challenging situations with calm and professionalism.
- Emergency Ready: Contact emergency services when needed.
If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.
Relief Security Officer in Harrow employer: Mitie Group plc.
At M&S, we pride ourselves on being an exceptional employer, offering a supportive work culture that values both security and customer service. With competitive pay starting at £14.90 per hour, comprehensive benefits, and opportunities for professional growth through continuous training and SIA Licence renewal, our Relief Security Officers play a vital role in safeguarding our stores while enjoying a fulfilling career. Join the friendly M&S family in the Harrow area and be part of a team that prioritises safety and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer in Harrow
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even those who work at M&S. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. M&S values outstanding service, so think of examples where you've gone above and beyond to help customers in previous roles.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with body-worn cameras and mobile devices, as these are part of the role. Mention any relevant experience you have with technology during your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Relief Security Officer in Harrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your security experience and customer service skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about security and how you can contribute to keeping M&S stores safe. Keep it friendly and professional, just like we do!
Showcase Your SIA Licence:Since a valid SIA Licence is essential for this role, make sure to mention it prominently in your application. We need to know you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Relief Security Officer at M&S. Familiarise yourself with their security protocols and customer service standards. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Highlight your 5 years of trackable working history in the UK, especially any relevant security experience. Be ready to discuss specific situations where you demonstrated excellent customer service and how you handled challenging scenarios.
✨Be Tech-Savvy
Since the role involves using cutting-edge technology like body-worn cameras, be prepared to talk about your comfort level with tech. If you've used similar devices before, share those experiences to demonstrate your adaptability.
✨Stay Calm and Professional
M&S values professionalism, especially in challenging situations. Think of examples where you maintained composure under pressure. This will reassure them that you can handle emergencies effectively while keeping customer service at the forefront.
