At a Glance
- Tasks: Protect customers' property and ensure safety by following security protocols.
- Company: Join a leading security firm dedicated to safety and professionalism.
- Benefits: Gain valuable experience, training opportunities, and a chance to develop your skills.
- Other info: Dynamic role with opportunities for continuous self-development and career growth.
- Why this job: Make a real difference in people's safety while building a rewarding career.
- Qualifications: Previous security experience and SIA licence required.
The predicted salary is between 24000 - 30000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
- The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What we are looking for
- Previous Security Experience
- SIA License
- SC Clearance desirable
Relief Retail Security Officer in Harrogate employer: Mitie Group plc.
As a Relief Retail Security Officer, you will join a dynamic team dedicated to safeguarding our customers' assets in a supportive and professional environment. We prioritise employee growth through continuous training and development opportunities, ensuring you stay at the forefront of industry standards. Our inclusive work culture fosters collaboration and respect, making us an excellent employer for those seeking a meaningful career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Retail Security Officer in Harrogate
✨Tip Number 1
Get to know the company and its values before your interview. This way, you can tailor your responses to show how you align with their mission. Plus, it’ll help you ask insightful questions that demonstrate your genuine interest.
✨Tip Number 2
Practice common interview questions related to security roles. Think about scenarios where you've had to handle difficult situations or emergencies. We want you to showcase your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, especially in a security role. Aim for smart-casual attire that reflects professionalism while still being comfortable.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and remind them of your key strengths. Plus, it shows you’re proactive and keen on the role!
We think you need these skills to ace Relief Retail Security Officer in Harrogate
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing your application, make sure you really understand the role of a Relief Retail Security Officer. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your application to show how you fit the bill.
Show Off Your Experience:If you've got previous security experience, don’t hold back! Highlight specific examples where you've successfully handled challenging situations or adhered to safety protocols. We want to see how your background makes you a great fit for this role.
Be Professional Yet Approachable:While it’s important to maintain professionalism in your application, don’t forget to let your personality shine through. Use a friendly tone that reflects your ability to handle difficult situations while still being approachable to customers and colleagues alike.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly review the published Assignment Instructions related to the role. Familiarising yourself with these details will not only help you answer questions confidently but also show that you're proactive and serious about the position.
✨Demonstrate Compliance Knowledge
Be prepared to discuss your understanding of UK laws and regulations relevant to security. Highlight any previous experience where you ensured compliance with legal obligations, as this will demonstrate your capability to handle responsibilities effectively.
✨Showcase Your Training Commitment
Talk about any additional training you've undertaken in the past or are willing to pursue. This shows your commitment to continuous self-development, which is crucial for a Relief Retail Security Officer. Mention specific courses or certifications that relate to the role.
✨Stay Calm Under Pressure
Prepare examples from your past experiences where you maintained professionalism in challenging situations. Being able to articulate how you handled difficult customers or emergencies will illustrate your ability to stay composed and effective in high-pressure environments.
