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- Tasks: Protect the store and its assets while delivering excellent customer service.
- Company: Join the evolving Waitrose and Mitie family in a dynamic retail environment.
- Benefits: Earn £15.64 per hour with perks like childcare vouchers and life assurance.
- Other info: Receive full training and support, plus opportunities for personal development.
- Why this job: Be part of a team that values security and customer satisfaction.
- Qualifications: Previous security experience and an SIA licence are essential.
The predicted salary is between 15 - 15 £ per hour.
Location: Lymington
Payrate: £15.64 per hour
Breaks: Unpaid
Guaranteed number of hours per week, permanent location.
Job Overview
Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values. £15.64 per hour payrate alongside numerous Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers. Fantastic opportunity to join the evolving Waitrose and Mitie family. Full and extensive training will be provided including MAYBO and key focus on customer service. Company funded SIA licence renewal. Fully supported by the NOC and be provided with technology such as body worn camera and incident reporting device. Delivering results that meet and/or exceed the expectations of Mitie and Waitrose by using all technology provided and following ASCONE guidance.
What we are looking for
- Previous security experience
- SIA Licence
- Excellent communication skills at all levels
- Energy and enthusiasm
Main Duties
Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devices to aid in the reporting of all incidents.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front‑line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health
Part time store protection officer in Hampshire employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time store protection officer in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Waitrose and Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous security experience aligns with the role of a Store Protection Officer. Confidence is key!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate your ability to communicate effectively. Use examples from past experiences where you’ve successfully handled situations or conflicts.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Part time store protection officer in Hampshire
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous security experience you have in your application. We want to see how your background aligns with the role of a Store Protection Officer, so don’t hold back on those relevant skills!
Communicate Clearly: Excellent communication skills are key for this role. When writing your application, use clear and concise language to demonstrate your ability to communicate effectively at all levels. We love a well-structured application!
Emphasise Your Enthusiasm: Energy and enthusiasm can really set you apart from other candidates. Let us know why you’re excited about the opportunity to work with Waitrose and Mitie, and how you plan to bring that energy to the team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Store Protection Officer. Understand the key responsibilities and how they align with Waitrose and Mitie's values. Brush up on your knowledge of security protocols and customer service principles, as these will likely come up during the conversation.
✨Show Off Your Experience
Highlight any previous security experience you have, especially if it involves customer interaction. Be ready to share specific examples of how you've handled challenging situations or provided excellent service in the past. This will demonstrate your capability and enthusiasm for the role.
✨Communicate Clearly
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to the questions and respond thoughtfully, showing that you can engage effectively with both customers and colleagues.
✨Embrace Technology
Familiarise yourself with the technology mentioned in the job description, like body-worn cameras and incident reporting devices. Be prepared to discuss how you would use these tools to enhance security and improve service delivery. Showing your comfort with technology can set you apart from other candidates.