At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Department Manager to lead our Information Management and Office Services teams supporting Defence customers across Hampshire. Based primarily at HMS Collingwood, you will oversee several customer-focused service areas and travel regularly to HMS Sultan and HMS Excellent. This is an opportunity to broaden your leadership experience across multiple sites and service lines while improving performance, quality and customer experience. Role Responsibilities Lead, motivate and develop a multi-disciplined team across Information Hub operations, Reprographics, Corporate Communications and Event Support, Personal Assistant and Executive Support Services, and Chaplaincy Administration. Act as the Subject Matter Expert for Information Management and Office Services, ensuring contractual service levels, quality standards and customer expectations are achieved. Build strong relationships with military and civilian stakeholders across HMS Collingwood, HMS Sultan and HMS Excellent. Identify and deliver improvements to service efficiency, customer experience and ways of working, supporting wider business change and contract objectives. Monitor performance, quality, compliance and operational risk, ensuring Health
Business Support & Services Manager in Hampshire employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
