Mitie Group plc. operates a 24/7 GSOC-EMEA for a major social media client in London, seeking a Duty Shift Manager. You will lead incidents, manage on-shift teams, and ensure service quality against KPIs while developing processes for rapid response and staff growth.
You will coordinate with GSOC and Global Security leadership, dispatch security personnel as required, and drive improvements from post-incident reviews across the EMEA region.
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GSOC Duty Shift Lead — 24/7 Incident Commander employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
