Better places, thriving communities
ROLE: Workplace Facilities Coordinator
HOURS: Full Time
LOCATION: Glasgow
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Facilities Coordinator who will act as the customer-facing representative for our MOD FDIS Contract, ensuring seamless facilities management support and delivering an exceptional workplace experience for building occupants.
Role Responsibilities:
- Act as the primary point of contact for all facilities management-related queries, requests and issues.
- Build and maintain strong relationships with building occupants, ensuring a high standard of customer service and satisfaction.
- Log, monitor and chase work orders on behalf of clients, ensuring issues are directed to the correct teams and resolved promptly.
- Conduct regular floor walks to maintain a clean, tidy and professional working environment, reporting any concerns as required.
- Support workplace health and safety procedures, including playing an active role during fire emergencies in line with building procedures.
Required Qualifications: Applicants must meet the below defined requirements for the role.
- Proven experience within a customer service, facilities management or workplace support environment.
- Excellent written and verbal communication skills with the ability to engage effectively with individuals and groups.
- Experience using CAFM and Maximo systems, including logging jobs, raising purchase orders and running reports.
- Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities.
- Proficient in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook, with the ability to support printing and audio-visual solutions.
What's in it for you?
- Opportunity to work within a professional and supportive facilities management team.
- Ongoing training and development opportunities to support your career progression.
- Competitive salary and benefits package based on qualifications and experience.
There's a place for you at Mitie, join us today!
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Facilities Management Coordinator in Glasgow employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
