At a Glance
- Tasks: Lead impactful communications for a vital community project and engage diverse audiences.
- Company: Join Mitie, a leader in Immigration and Justice with a commitment to community impact.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference in your community while developing your communication skills.
- Qualifications: Experience in communications, strong stakeholder management, and excellent writing skills.
The predicted salary is between 45000 - 55000 £ per year.
Are you a Comms professional looking for a new opportunity? Do you want what you do day to day to make a difference to your community?
As Communications Manager for the JPECCS contract within Mitie’s Immigration and Justice Division, you will lead the design and delivery of communications across mobilisation, transition and into Business as Usual (BAU). Operating in a complex and sensitive environment, you will ensure colleagues, clients and stakeholders are informed, engaged and supported throughout the full lifecycle of the contract. You will partner closely with senior leaders and cross‑functional teams to deliver clear, timely and empathetic communications that enable a successful Day 1 launch, a smooth and compliant mobilisation, and sustained engagement as services stabilise and transition into BAU.
Main Duties:
- Lead end‑to‑end communications across mobilisation, transition and into BAU, ensuring continuity of messaging and colleague engagement.
- Develop and deliver a comprehensive mobilisation and transition communications strategy, including key messages, plans, FAQs, welcome materials and ongoing BAU engagement activities.
- Translate complex operational, contractual and technical information into clear, accessible and engaging communications for diverse audiences.
- Support colleague experience through change and stabilisation, ensuring communications remain empathetic, inclusive and aligned to Mitie values.
- Manage multi‑channel communications delivery, including SharePoint, email campaigns, newsletters, Teams, Viva Engage and leadership briefings.
- Act as a trusted advisor to senior leaders and operational teams on change, transition and BAU communications best practice.
- Coordinate closely with HR, IT, Fleet and Programme teams to ensure alignment of messaging, timing and delivery across mobilisation and steady‑state operations.
- Ensure strong governance, accuracy and consistency, maintaining alignment with brand standards, mobilisation protocols and BAU communication frameworks.
- Support the embedding of communication rhythms, channels and governance to enable a smooth transition into sustainable BAU communications.
Qualifications:
- Proven experience leading communications across mobilisation, transition and/or business‑as‑usual environments, ideally within complex or regulated services.
- Strong stakeholder management skills, with the ability to advise and influence senior leaders through change and stabilisation phases.
- Ability to work at pace in high‑pressure, ambiguous and sensitive environments, maintaining quality and consistency.
- Excellent written and verbal communication skills, with the ability to simplify complex information for operational audiences.
- Experience delivering multi‑channel internal communications and engagement campaigns across different delivery phases.
- Strong collaboration skills, with the ability to work effectively across multiple functions and operational teams.
- High attention to detail, with a strong focus on accuracy, governance, risk awareness and compliance.
- A track record of building sustainable communication approaches that continue to add value beyond mobilisation into BAU.
Communications Manager in Glasgow employer: Mitie Group plc.
At Mitie, we pride ourselves on being an exceptional employer that values the contributions of our team members, particularly in the vital role of Communications Manager within our Immigration and Justice Division. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development while making a meaningful impact in the community. With a commitment to employee well-being and a supportive environment, Mitie stands out as a place where your work truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Communications Manager in Glasgow
✨Get Involved in PR Events
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✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Mitie Group plc. inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Communications Manager in Glasgow
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Mitie Group plc.. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Mitie Group plc..
How to prepare for a job interview at Mitie Group plc.
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
