At a Glance
- Tasks: Ensure safety and security while providing excellent customer service in a dynamic environment.
- Company: Join Mitie's Aviation Security Team at St Pancras and Temple Mills.
- Benefits: Earn £16.36 per hour with flexible shifts and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and customer service.
- Why this job: Be a key player in maintaining safety and security for customers.
- Qualifications: Must hold a valid SIA License; excellent communication skills required.
The predicted salary is between 13 - 16 £ per hour.
Pay rate: £16.36 per hour. The role requires a female only, due to the hand searches required for Female Customers who go through the security lane. This is in line with the DfT compliance procedures. Mitie has a great opportunity for an Aviation Security Officer to join the Aviation Security Team at St Pancras Operation and at Temple Mills depot.
Are you available to cover various shift patterns? Are you flexible with working locations and potential changes to working patterns? Can you start shift at 4:30 in the morning?
Required DS or SG Licence.
Main Duties:
- The security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
- Polite and excellent customer service at all times.
- Carrying out physical body searches, bag searches, screening hand and hold luggage through x‑ray machine, access control, static post, patrol, vehicle search and other operational duties.
- Respond to any on‑site incident or request for assistance and protect the integrity of the restricted zone until the arrival of the BTP, Client, Emergency Services or Duty Manager.
- Reporting to the Security Duty Manager – must record, report and escalate all incidents using the required process/system/technology throughout the shift.
- It is also important that you are physically fit, as the role requires you to spend periods of time standing, sitting, bending and walking.
Qualifications:
- Valid SIA Frontline Door Supervision or Security Guarding License (essential); CCTV License would be beneficial.
- Colour vision will be tested on site during the application process to verify full colour vision and the capability to perform key x‑ray screening duties and identify threats of various colours.
- Counter Terrorism Check will be carried out after the job offer; the applicant cannot start the shift until the checks are cleared by the relevant authorities.
- A full UK Driving licence would be beneficial.
Key Qualities:
- You need to be a team player with an enthusiastic attitude.
- Flexible approach to suit business needs and ability to work with different teams as required.
- Excellent communication skills – both written and verbal.
- Capability in using workplace software and current IT technology.
- Are you an ambassador for great customer service? Can you stay calm under pressure?
- You will also be required to pass through a range of referencing and vetting checks, including a Criminal Record Check.
- You must have lived in the UK for at least 3 years with a 5‑year checkable work history.
Female Security Officer employer: Mitie Group plc.
Mitie is an exceptional employer, offering a dynamic work environment at the bustling St Pancras Operation and Temple Mills depot. With a strong emphasis on employee growth, we provide comprehensive training and support for our Aviation Security Officers, ensuring they thrive in their roles while delivering outstanding customer service. Our flexible shift patterns and commitment to teamwork foster a positive culture where every team member is valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Female Security Officer
✨Tip Number 1
Get to know the company! Research Mitie and their values. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission and can contribute to their team.
✨Tip Number 2
Practice your customer service skills! As a security officer, you'll be the face of the company. Role-play scenarios with friends or family to nail down how to handle tricky situations while keeping a cool head and a friendly smile.
✨Tip Number 3
Be ready for those physical tests! Since the role requires you to be fit, make sure you’re prepared for any physical assessments during the interview process. A little training beforehand can go a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t miss out on this opportunity – get your application in today!
We think you need these skills to ace Female Security Officer
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Be genuine and approachable in your tone, as these qualities are key for the role.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience, especially in customer service and security roles. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we appreciate good communication skills, so show us you can express yourself well in writing!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Role
Make sure you understand the specific duties of a Female Security Officer. Familiarise yourself with the requirements like conducting body searches and using x-ray machines. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key, think of examples from your past experiences where you demonstrated politeness and approachability. Be ready to discuss how you handle difficult situations while maintaining a calm and professional demeanour.
✨Be Prepared for Physical Assessments
Given the physical demands of the job, be ready to discuss your fitness level and any relevant experiences. You might even want to mention any activities that keep you active, as this shows you're prepared for the standing, bending, and walking required in the role.
✨Flexibility is Key
The job requires flexibility with shift patterns and locations. Be honest about your availability and willingness to adapt. Highlight any previous experiences where you've successfully managed changing schedules or worked in different teams.
