Mitie Group plc seeks a Customer Service Assistant to join the Total Security Management Team on-site with one of our prestigious customers. The role reports to the Operations Manager and focuses on delivering a first-class service, supporting SLAs, and handling site operations and communications.
You will be part of a team ensuring safety, accessibility and smooth daily activities, with responsibilities ranging from post handling to assisting with PEEPs and basic IT/AV explanations.
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Facilities Helpdesk & Safety Support Specialist employer: Mitie Group plc.
Mitie Group plc. is an excellent employer that fosters a collaborative and innovative work culture, empowering employees to drive growth and profitability through strategic insights. With a strong focus on professional development, employees have access to continuous learning opportunities and the chance to work with cutting-edge tools like Power BI. Located in a dynamic environment, Mitie offers a unique advantage by being at the forefront of business development, ensuring that every team member contributes to meaningful projects that impact the company's success.
