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For Companies At a Glance
- Tasks: Protect property and people while ensuring compliance with security protocols.
- Company: Join a leading security firm dedicated to safety and professionalism.
- Benefits: Competitive pay, ongoing training, and opportunities for career advancement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA Licence preferred; previous security experience is a plus.
- Other info: Dynamic role with a focus on personal growth and teamwork.
The predicted salary is between 24000 - 36000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the published Assignment Instructions and suggest amendments to improve or enhance the current level of service.
- Comply with Industry and Statutory Legislation – obtain and wear a front-line licence in either Security Guarding or Door Supervision at all times.
- The Customer also requires a CCTV PSS SIA Licence and additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment and take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, to be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and the Communication Centre to report all incidents.
Previous Security Experience
- SIA Licence
- SC Clearance desirable
- Driving Licence
- Own Transport
Support Officer Devon and Cornwall in Exeter employer: Mitie Group plc.
Contact Detail:
Mitie Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer Devon and Cornwall in Exeter
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, especially those who work in Devon and Cornwall. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of security protocols and legislation. Familiarise yourself with the specific requirements of the role, so you can confidently discuss how you’ll meet and exceed those KPIs during your chat with potential employers.
✨Tip Number 3
Showcase your skills! If you’ve got any relevant certifications or training, make sure to highlight them in conversations. This will demonstrate your commitment to continuous self-development and make you stand out as a candidate who takes their career seriously.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for dedicated individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Support Officer Devon and Cornwall in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Support Officer role. We want to see how you can meet the specific needs outlined in the job description, so don’t hold back!
Showcase Relevant Experience: If you've got previous security experience or relevant training, make it shine! We love seeing candidates who can demonstrate their understanding of security protocols and compliance with legal requirements.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mitie Group plc.
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) related to the role. Familiarise yourself with the key responsibilities and expectations, as this will show your commitment to compliance and service excellence.
✨Demonstrate Your Security Knowledge
Be prepared to discuss your understanding of UK law and relevant regulations in the security industry. Highlight any previous experience you have that aligns with the job description, especially regarding health and safety protocols and incident reporting.
✨Showcase Your Continuous Development
Talk about any additional training or certifications you've pursued, particularly those related to security services. This demonstrates your dedication to self-improvement and staying updated with industry standards, which is crucial for the role.
✨Exhibit Professional Conduct
Prepare examples of how you've maintained professionalism in challenging situations. The interviewers will be looking for your ability to handle difficult customers and emergencies, so share specific instances where you successfully managed such scenarios.